Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino

Business response:

Dear Guest, Thank you for your kind review and for highlighting the cleanliness and comfort of your room. We’re especially pleased to hear that our team made a positive impression with their warm and friendly service. Providing a welcoming and well-maintained environment is always our top priority, and it’s wonderful to know we succeeded during your stay. Your feedback encourages us to keep delivering exceptional hospitality. We look forward to your next visit and serving you again at Extended Stay America. Sincerely, Hotel ... read more

Business response:

Dear Guest, Thank you for your wonderful feedback! We are so pleased to hear that you found our accommodations to be comfortable and that the bed and pillows met your expectations. We strive to create a relaxing environment for all our guests, and it’s great to know that we succeeded in making your stay enjoyable. Your kind words encourage us to continue providing excellent service and comfort. We look forward to welcoming you back to Extended Stay America soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know your check-in experience was a positive one and that our team helped make your arrival seamless. We work hard to provide high levels of service, so we will share your kind words with our staff to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We appreciate you taking the time to share your thoughts on your recent stay. We understand that our location may feel remote, especially for guests relying on public transportation. While we aim to provide a peaceful and quiet environment, we recognize the importance of accessibility and are always exploring ways to better serve our guests' needs. We recommend considering ride-share options or local taxi services for added convenience. Your feedback is important to us as we work to e... read more