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Extended Stay America Premier Suites - Titusville - Space Center
- Hotels
- Titusville, FL
About this business
Location details
4835 Helen Hauser Blvd., Titusville, FL, 32780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very average, the breakfast was bearable, the worst aspect being no milk to go in the tea, only coffee creamer which tastes revolting in tea. I booked two rooms and they were on different floors, so not even anywhere close together. When I asked why, I was asked why I was moaning which I think the Receptionist found amusing but I certainly didn't! This also made coordinating our movements difficult, especially as the internal phone didn't work.
Business response:
Dear Nicola, Thank you for sharing your feedback. We’re sorry to hear that your experience was less than satisfactory. We apologize for the inconvenience with the breakfast options and the room placement. Your comments about the reception staff and internal phone issues are concerning, and we will address these with our team to ensure better service in the future. We appreciate your input and hope to have the opportunity to provide a more enjoyable stay on your next visit. Sincerely,Hotel Management
Room was sparsely appointed. Just the basics.
Enjoying my stay. Plenty of parking
Business response:
Dear Bereket,Thank you for giving us a five-star rating. We're thrilled to hear that you're enjoying your stay and that our parking facilities have met your needs. We strive to provide a comfortable and convenient experience for all our guests, and it's great to know that we've been able to achieve this for you. Thank you for including Extended Stay America in your travel plans, and we hope you will be back to see us again soon.Sincerely,Hotel Management
The front desk was super helpful and friendly. We enjoyed having a kitchen and the room was clean and well stocked.
Business response:
Dear Cara, Thank you for your positive feedback! We’re thrilled to hear that our front desk team was helpful and friendly and that you enjoyed the kitchen and found the room clean and well-stocked. Providing a comfortable and accommodating environment is important to us, and we’re glad we met your expectations. We appreciate your comments and look forward to welcoming you back to Extended Stay America for another great stay. Sincerely,Hotel Management
Bare Bones It was bare bones. No in room coffee or even a plastic glass for water. Had to ask at the front desk for items.
Business response:
Dear Rebecca, Thank you for your feedback. We’re sorry to hear that your room lacked some basic amenities like in-room coffee and glasses. We strive to provide a comfortable and convenient experience, and we regret that we fell short in this instance. Your comments have been noted, and we will work on ensuring that these items are readily available in the future. We appreciate your input and hope to offer you a more satisfying stay on your next visit.Sincerely,Hotel Management
Great value. Clean room
Service was great! Bathroom needs to be updated as some of the base siding was falling off and ventilation wasn’t working.
Business response:
Dear Kelly, Thank you for your feedback. We're pleased to hear that you found our service to be great. However, we apologize for the issues with the bathroom's base siding and ventilation. We’re addressing these maintenance concerns with our team to ensure necessary updates and improvements are made. Your satisfaction is important to us, and we appreciate your comments as they help us enhance our facilities. We hope to provide you with an even better experience at Extended Stay America on your next visit.Sincerely,Hotel Mana... read more
Frequently asked questions about Extended Stay America Premier Suites - Titusville - Space Center
How is Extended Stay America Premier Suites - Titusville - Space Center rated?
Extended Stay America Premier Suites - Titusville - Space Center has a 4 star rating with 2,347 reviews.
When is Extended Stay America Premier Suites - Titusville - Space Center open?
Extended Stay America Premier Suites - Titusville - Space Center is open now. It will close tomorrow at 12:00 a.m.