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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was adequate for the night while I was traveling alone.
Business response:
Dear Franklin, Thank you for your feedback. We’re glad we could provide a suitable place for your stay during your travels. We strive to provide a serene environment where guests can feel at ease. Thank you for choosing us. We hope to offer an even more enjoyable experience should your travels bring you through the area again. Sincerely, Hotel Management
A good place if you just need a bed to sleep in. It was clean, but the curtains didn't block out the sun, and there was constant noise in the room (fridge?) and in the hallway. Then the “to go” breakfast leaves a lot to be desire. The coffee is never refilled and most of the snack are gone. It’s supposed to be until 9am, I got there at 8. This is the second time staying here, I believe in giving second chances, but the same exact thing happened. Will not be returning.
Business response:
Dear Salina, Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service and excellent amenities to every one of our guests is always our top priority and something we take pride in; therefore, we are genuinely sorry to learn that this was not your experience. We are sorry for the disturbance you outlined and the issues with the breakfast timings. Your comments will be appropriately reviewed to ensure these aspects are looked into and also that such service issues do n... read more
Nice! Clean rooms! Spacious. Coffee good
Business response:
Dear Kristine, Thank you for sharing your experience at Extended Stay America! We’re delighted to hear that you enjoyed the cleanliness, spacious accommodations, and quality coffee during your stay. Providing a welcoming and comfortable environment is our priority, and your kind words mean a lot to us. We look forward to welcoming you back in the future! Sincerely, Hotel Management
Great for the price
Convenient location
Friendly and helpful staff
Business response:
Dear Alexis, Thank you for writing such a kind review about your time at Extended Stay America. We're delighted to know the team left a positive impression through their friendliness and support. Creating a welcoming environment for every guest is something we care about, and it's rewarding to know that came through during your visit. We appreciate you staying with us and hope to see you again soon. Sincerely, Hotel Management
The staff were generally pleasant and nice.. However, the nature of Extended Stay type of ppl drawn to their places can be sketchy. It was a mkxutre of ppl who seemed skid row, even druggy, to Moms with their kids, to truckers needing a simple room. To families in the area.. Just be aware of who's watching you when you walk to your car or room. The room also felt mixture of clean and sticky in areas. It was ok.. Close to main things..
Business response:
Dear Catina, Thank you for sharing your perspective. We're pleased to know you found the staff to be welcoming and that the location worked well for your visit. We acknowledge your concerns about the overall environment and the condition of the room, and we appreciate you bringing them to our attention. Our team continues to work on maintaining a clean and comfortable space for every guest, and your feedback helps guide these efforts. Thank you again for your feedback, as this helps us to improve the experience for all of ou... read more
It was pretty nice
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,604 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.