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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
John at the front desk is a rockstar!
Business response:
Dear Jason, Thank you so much for recognizing John’s outstanding service! We’re thrilled to hear that he made such a positive impact during your stay. Providing a welcoming and helpful experience is our priority, and we’re grateful to have team members who go the extra mile. We’ll be sure to pass along your kind words to him! Extended Stay America looks forward to welcoming you back for another great experience in the future. Sincerely, Hotel Management
clean room
The manager there is super nice
Business response:
Dear Martin, Thank you for highlighting the kindness of the leadership it means a lot when a guest takes time to recognize a team member’s efforts. While we're glad you had some positive moments, we understand there may have been areas where things could have gone better. Your feedback helps us identify where improvements are needed, and we’ll be sharing your comments with our team as we work to enhance the overall experience. We appreciate you choosing to stay with us and hope future visits feel more complete from start to ... read more
Nice stay.
Liked the affordable price, set back from main road to reduce noise, full-size refrigerator, and comfortable bed. The adjacent walking trail was a nice bonus. It does need room darkening curtains, since the parking lot light were bright. Also, the carpet in room is showing wear and needs to be replaced.
Business response:
Dear Kathleen, We are glad you appreciated the great value, peaceful location, and thoughtful amenities during your stay at Extended Stay America. It’s wonderful to hear that the nearby walking trail has been added to your experience. Thank you for your suggestions regarding the room-darkening curtains and the condition of the carpet. Your insights help us enhance the comfort of future guests. We hope to welcome you back soon for an even better visit. Sincerely, Hotel Management
Very nice and clean accommodation
Business response:
Dear Ashley, Thank you for the fantastic review of Extended Stay America. We're glad to know you enjoyed a clean and comfortable stay with us. Providing a well-kept and inviting space is something our team takes pride in, and it’s great to know that stood out during your visit. We appreciate the opportunity to host you and look forward to welcoming you again in the future. Sincerely, Hotel Management
What was cleaned was nice. What got missed was yucky.
Business response:
Dear Mary, Thank you for your honest feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
The staff is exceptional here. Front desk people were welcoming and efficient. I was given all the info needed to make me want to extend my stay
Staff is AMAZING!!! So friendly and knowledgeable. They make my stay pleasant!!
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,582 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.