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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ok. A little bit outdated, definitely needs a remodel/update.
Business response:
Dear BILL, Thank you for sharing your impressions with us. We regret that the property’s condition did not meet your expectations during your stay. Guest insights like yours are invaluable as we continue to evaluate areas for improvement and consider future upgrades. Providing a comfortable and welcoming environment remains our priority, and we’re committed to enhancing the overall guest experience. We truly appreciate your feedback and hope to have the opportunity to serve you again under better circumstances. Sincerely, Ho... read more
Very clean and safe. We enjoyed our visit.
Business response:
Dear Tim, Thank you for the generous review of Extended Stay America. We're glad you had an enjoyable stay and appreciated the cleanliness and comfort of the property. Creating a welcoming environment where guests can relax and feel at ease is always our goal, and it's great to know that came through during your visit. We value the opportunity to host you and look forward to welcoming you again. Sincerely, Hotel Management
I’ve been here about a month now for work and it’s honestly been amazing! The staff are awesome and very friendly! If you’re looking for a good place to stay that isn’t gonna break the bank, I definitely recommend this ESA!
Trip was good at Extended Stay America but be aware that there is no housekeeping except ever 2 weeks, breakfast is OK with not much available (Nutrigrain bars and wrapped small muffins).
Business response:
Dear Stephanie, Thank you for taking the time to share your feedback. We are pleased to know your overall visit was enjoyable. We understand the importance of regular room upkeep and morning offerings, and we’re sorry to hear these aspects did not fully meet your expectations. Our housekeeping schedule is designed for guests staying for longer periods. However, our guests can request additional housekeeping services as often as needed, with a minimal fee. Your comments highlight areas where we can improve. We appreciate your... read more
It was clean and the staff was great
Very limited breakfast Accommodation was basic - not bad but utilitarian and stark. A place to sleep and shower. One thing that goes into our decisions is breakfast, as a free breakfast saves money and time. Breakfast was sad. There was a tray of prepackaged muffins, a basket of oatmeal packets, a mini-fridge stocked with mini-yogurt cups, tea bags and Coffee. There were two signs telling you to limit yourself to one item per person. We were still hungry afterwards and had to stop elsewhere for more food. Seems very stingy.
Business response:
Dear Suzanne, We’re glad the accommodations met your basic needs, but we understand that the breakfast selection and limitations left you feeling unsatisfied. While our grab-and-go offering is designed to be a light, quick option for guests on the move, we recognize that expectations vary. We’ll be sharing your feedback with our team as we continue to explore ways to improve the overall guest experience, including how we approach amenities such as breakfast. Thank you again for your feedback, as this helps us to improve the ... read more
Excellent
Business response:
Dear Ty, thank you for the excellent review! We're thrilled to know you had such a positive experience during your stay. Providing a comfortable, welcoming environment is what we strive for, and it's always wonderful to hear when we’ve succeeded. We truly appreciate your feedback and look forward to hosting you again in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,582 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.