This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was exactly the place we needed to stop on our vacation. The staff went over and above to make sure our stay was perfect. We would definitely stay there again.
Business response:
Dear David, Thank you for the kind words and for choosing Extended Stay America. We’re so glad our hotel turned out to be the perfect fit for your vacation break! It’s wonderful to know our team helped make your experience feel truly welcoming. It truly means a lot to us that you’d choose to stay with us again, and we’d be thrilled to see you on your next adventure. Sincerely, Hotel Management
We enjoyed our stay here. The staff was great and the place was clean.
Great location for shopping and eating.
Business response:
Dear DOMINIC, Thank you for sharing your experience and highlighting the key features of our hotel. We’re glad you enjoyed the convenience of being close to great spots for dining and shopping. It's one of the things our guests love most! At Extended Stay America, we’re happy to offer a stay that keeps you connected to everything you need. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
It was just okay. Clean and comfortable enough, but high prices for 0 amenities, not even soap or shampoo. Threatened to charge per item if I asked for extra towels or anything else during my stay of less than 14 days, when the letter I received from Extended Stay, NOT Hotels.com, clearly stated these items could be requested for free.
Business response:
Dear Emily, Thank you for taking the time to share your experience. We’re glad to know you found the accommodations reasonably maintained, though we’re truly sorry to hear about the concerns regarding pricing and clarity around available provisions. Your feedback is valuable and has been noted for review with the team. We hope to have another opportunity to host you and provide a stay that better reflects the level of comfort and service we aim to offer every guest. Sincerely, Hotel Management
Very helpful staff. The manager goes above and beyond his duties.
Business response:
Dear Hiram, Thank you for your valuable feedback. We are glad to learn that our team exceeded your expectations in fulfilling their responsibilities. Your recognition is greatly appreciated, and we look forward to the opportunity to welcome you back to Extended Stay America in the future. Sincerely, Hotel Management
The staff here is amazing, room was comfortable and well-equipped-highly recommend!
Business response:
Dear Leatra, It was a pleasure having you at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met your expectations! We hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
Staff was great. Bed had strong smell of cigarette smoke. Didn't notice till I was in the bed.
Business response:
Dear Rory, Thank you for your feedback and for recognizing our great staff. We’re glad they made a positive impression. We sincerely apologize for the cigarette smell you experienced in the bed. We understand how this impacted your comfort and have addressed this issue with our housekeeping team to ensure rooms are thoroughly inspected and refreshed. Your comments help us improve, and we appreciate you bringing this to our attention. We hope to serve you better next time and look forward to welcoming you back soon. Sincerely... read more
Wpuld of loved an ice machine. The property was comfortable and clean. Good location
Business response:
Dear Heather, Thank you for sharing your thoughts. We’re pleased you enjoyed the clean, comfortable environment and the convenient location. Although we do not offer ice machines, each suite includes a fully equipped kitchen with a full-size refrigerator and ice trays for added convenience. We appreciate your suggestion and look forward to the opportunity to welcome you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,696 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.