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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For being a Marriot and Hilton diamond member, the hotel was clean and quiet. Stood their a night with my dog, it easy check in and the room was clean.
I just feel like it's a ghetto hotel because I think people live.There pets with air people allow their kids are allowed
Business response:
Dear Deirdre, Thank you for staying with us and for taking the time to review your experience. We are sorry to learn that your experience did not meet your expectations. Our goal is always to provide a comfortable and positive atmosphere for every guest, and we regret that this was not reflected during your stay. Feedback like yours helps us as we work with our team to ensure all visitors feel at ease and well cared for. We hope you will allow us to provide you with the flawless stay you deserve on your next visit. Sincerely... read more
Fair
Business response:
Dear Catherine, Thank you for sharing your thoughts following your recent stay. We are glad you chose to spend your time with us and appreciate your honest impression. Guest feedback is essential in helping us refine the overall experience, and your perspective is truly valued. We hope to have the opportunity to welcome you again and provide a visit that exceeds your expectations. Sincerely, Hotel Management
Alright
clean
I’m good
Business response:
Dear Kamilla, Thank you for your feedback. We're pleased to hear that your stay met your expectations and that you felt good about your experience at Extended Stay America. Providing a comfortable and pleasant environment is always our goal, and it’s great to know we were able to deliver that during your visit. We appreciate your stay and look forward to welcoming you back. Sincerely, Hotel Management
The property was nice and a good location for my trips purpose. However, I did not like that there were no items available for personal use such as personal hygiene or cleaning items. Also, I did not like that the receptionist announced my charges out loud but did not do that to the four customers in front of me during my check in.
Business response:
We appreciate your business and feedback. All of the extra personal hygiene products are available upon request at the front desk, such as toothbrushes and paste, combs, shaving cream and razors, shampoo, and soaps. We apologize as the check in process was not up to your standards. We noticed you had an animal with you during your stay and thus changes the pricing. Therefore, that is the reason they let you know of your new total for your stay during check in. We hope that answers any of your questions and concerns and hope ... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,932 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.