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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hallways smelled pretty bad, and the room didn't smell too great either. You get what you pay for, I guess.
Business response:
Dear Daniel, Thank you for sharing your thoughts about your recent stay. We appreciate your feedback and regret that the environment did not meet the level of comfort we strive to provide. Your feedback is essential in helping us improve, and we have carefully noted your comments. We hope you will consider staying with us again, allowing us to deliver a visit that better aligns with your expectations. Sincerely, Hotel Management
Hotel needs to be updated and cleaned
Business response:
Dear Deidra, Thank you for taking the time to share your feedback. We regret that your visit did not meet expectations and apologize for the condition you encountered. We understand the importance of a refreshed and well-maintained environment for a pleasant stay, and we are taking steps to enhance both the upkeep and overall presentation of the property. Your comments are invaluable as we continue these efforts. We hope you'll give us another opportunity to serve you better in the future. Sincerely, Hotel Management
The hotel is called extended stay there was a very functional kitchen & medium size refrigerator. That meant no attached restaurant. No other amenities. They will happily give you towels or linens but they only service the room after a week. The room was clean & the common areas immaculate. The bed was comfortable. I was impressed by their having several different sizes of pillows because pillows are not a 1 size fits all item.
Business response:
Dear William, We appreciate you taking the time to share your experience at Extended Stay America. We’re glad you found the kitchen and refrigerator convenient for your stay. Our focus is on providing guests with a home-like environment. We strive to ensure that guests have everything they need, including fresh linens and towels, upon request. Housekeeping service is scheduled for longer stays, but we are always happy to assist with additional costs. Your feedback is valuable, and we appreciate you choosing us for your stay.... read more
Friendly staff, clean room, perfect location
was good
Business response:
We appreciate your business, and glad to hear you enjoyed your stay. We hope to see you again soon.
Quiet conveniently located shopping/ restaurants and gas would stay again
Business response:
Dear Maria, We’re delighted you enjoyed the peaceful atmosphere and convenient location. It means a lot to us that you would choose Extended Stay America again. Thank you for your kind feedback—we look forward to welcoming you back soon for another pleasant and comfortable stay! Sincerely, Hotel Management
Ty
Business response:
Dear Samar, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's great to know that you found your suite comfortable and were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 769,886 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.