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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All was going good
Business response:
We are happy to hear that you enjoyed your stay with us here at ESA Lawton and we wish you well on your future travels.
Room was decent. Bed was hard as a rock. Like sleeping on the floor. The front desk lady was kinda rude or possibly just ready to get off.... AC was cold was a plus for us. The entire place smelt funny and had a few different smells. The parking is kinda tiny. Nice part is the rooms are relatively quiet. Overall you get what you pay for. Good price though.
Business response:
Dear Rachael, Thank you for sharing your experience with us. We are pleased you found value in your stay and appreciated the quiet surroundings, efficient cooling, and price point. At the same time, we regret that the comfort of the bed, the interaction at the front desk, and other aspects of the stay did not meet your expectations. Your feedback is very helpful in showing us where we can improve, and we will use it to enhance both our amenities and guest interactions. We appreciate your input and look forward to welcoming y... read more
Very friendly and welcoming staff, had a pleasure in speaking with Sydney (supervisor) who has helped tremendously in checking in first time. Would definitely recommend this place to friends if needed.
Business response:
Dear Carmen, Thank you for your kind words! We’re delighted to hear that your first check-in experience was smooth and that Sydney made such a positive impression. Our team takes great pride in creating a welcoming atmosphere, and it’s wonderful to know that we came through. We truly appreciate your recommendation and look forward to welcoming you and your friends again in the future to Extended Stay America! Sincerely, Hotel Management
clean place
Perfect
Business response:
Dear Steven, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely, HotelManagement
Fine It was fine. Nothing special literally, breakfast was super bare minimum. However, the staff that checked us in and out was great!
Business response:
Dear Shelley, Thank you for your feedback. We’re glad to hear that our team made you feel welcomed, as providing warm and helpful service is very important to us. We also understand your disappointment with the breakfast, and your comments will be shared with the appropriate teams to explore improvements. We truly value your perspective and hope you’ll give us another opportunity in the future to deliver an experience that feels more complete and satisfying. Sincerely, HotelManagement
receptionist Ria was helpful and friendly
Easy location, clean room. A little bit of a funky smell but you can see the staff works hard to keep the hotel running.
Much better condition than others like this in the area. Not as depressing as Maple Shade!
Business response:
Dear Steven, We are glad to hear you found our property in great condition and enjoyed your stay! It is wonderful to know that our team’s efforts to create a welcoming and comfortable environment made a difference. Thank you for sharing your perspective—feedback like yours motivates us to keep improving. We look forward to welcoming you back to Extended Stay America for another enjoyable visit in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,223,326 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.