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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service
Business response:
Dear Kenneth, It was a pleasure having you as our guest at Extended Stay America, and we appreciate your taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
clean room
Nice
Clean room friendly staff
Business response:
Dear Walter, We’re glad you enjoyed a clean room and appreciated the friendliness of our team. At Extended Stay America, we strive to make every visit comfortable and welcoming for our guests. Your kind words encourage us to keep delivering a pleasant experience. Thank you for sharing your feedback, and we look forward to hosting you again whenever your travels bring you back to the area. Sincerely, HotelManagement
I had a wonderful stay. The staff was friendly. The room was clean and comfortable, and the location was perfect for exploring the city
I was very disappointed this trip. Was told I would receive a 30% discount due the toilet issue. Then the lady proceeds to tell me these were 90 dollar rooms. No they are not, not even online. Just a little disappointed. There needs to be more customer service like the gentalmen I delt with the night before. I only came back because of him.
Business response:
Dear Theresa, Thank you for taking the time to share your feedback. We sincerely regret that your recent experience did not meet expectations and understand your frustration regarding the reservation and discount matter. Guest satisfaction is very important to us, and your comments help us identify areas where improvements are needed. We will share your concerns with our team. It is encouraging to hear that one team member positively impacted your stay, and we will recognize this feedback with them. We hope to have the oppor... read more
All workers are really nice and polite
Business response:
Dear Jason, Thank you for choosing to stay with us and for taking the time to write such a kind review. We’re delighted to hear that our team made such a positive impression with their friendliness and professionalism. It’s always wonderful to know that our staff contributed to a pleasant stay for our valued guests. Your kind feedback has been shared with the team, and we look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management
Nice place. Stay there when on business. Really doesn’t have a breakfast except mini muffins and coffee. Food available close by. Elevator was noisy and needed service.
Business response:
Dear Robert, Thank you for choosing Extended Stay America during your business travels. We’re glad to hear that you find our property a nice place to stay and appreciate your continued visits. However, we understand your concerns about the limited breakfast options and the noisy elevator. While we aim to provide essential comforts, your feedback is valuable and will be shared with our team as we explore improvements to both amenities and maintenance. We’re pleased that nearby food options helped fill the gap, and we hope to ... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,876 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.