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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All the above was excellent
Business response:
Dear Sarah, We truly appreciate your generous feedback for Extended Stay America. Your feedback is very meaningful to us and reinforces our dedication to providing exceptional hospitality. It would be our pleasure to welcome you back and extend our services again whenever your travels bring you to the area. Sincerely, Hotel Management
Room was ok there lots of hair balls around the bed. The bathroom had bugs by the shower. Scared the living out of me. When I tried killing them they went under the wood panel behind the toilet. I did not have this problem the last time i stayed there.
Business response:
Dear Nette, Thank you for staying with us again. We are very concerned to read about the cleanliness and pest issues you encountered during your recent stay. We take these matters very seriously, and the room you stayed in will be carefully reviewed and treated as needed. Your feedback has been shared with our team to help prevent such situations in the future. We truly appreciate you bringing this to our attention and hope to welcome you back under better circumstances. Sincerely, Hotel Management
Good 👍
Buena recepcion, por el precio esta bien
Hol
Business response:
Dear Joel, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
Defiantly I will recomend for families and friends Thank u very much for your caring. .
I stayed for 2 weeks and I was told that I had to pay the first week immediately at check in however I had to pay for the second week at the start of the that week. I asked whether I would be able to get housekeeping services when I started the second week however the male Front Desk agent said no and that I would have to pay extra for it and that housekeeping services are available after 2 week stay, very disappointing. I think the pots and plates and kitchen utensils should already be in the room when you arrive not the gu... read more
Business response:
Dear Angela, Thank you for sharing your detailed feedback. We regret that several aspects of your stay did not meet your expectations. Our suites are designed to cater to guests who are staying for an extended period and seek a home-like environment. As such, many guests bring their own amenities, including hairdryers and toiletries. Nonetheless, we do offer these items complimentary at the front desk at any time. In addition, kitchenware for your suite is kept at the front desk to maintain cleanliness and is available upon ... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,876 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.