This profile has been claimed by the business owner or representative.
Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Extended Stay America Hotel Princeton - West Windsor is located at 3450 Us Highway 1, Princeton, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bathroom was dirty. Hair all over the bathtub, a napkin under the sink and the toilet seat had a black stain that easily came off when I wipe it down… so maybe it wasn’t even wipe off properly. The lady at the front desk was very friendly.
Business response:
Dear Maria, Thank you for reviewing your recent visit to our hotel. Although we appreciate you recognizing the efforts of our front desk associate, we sincerely regret the issues which compromised your experience. We make every effort to ensure a clean and well-maintained suite for our arriving guests. Therefore, it is disappointing this was not your impression. We will address this with our housekeeping team to prevent future occurrences. We hope you consider this an isolated incident and revisit us so we can show you the e... read more
Although extended stay no coffee maker or ironing board or any cooking or dishes or glasses. No hair dryer TV impossible to use and we frankly gave up trying!
Business response:
Dear Linda, Thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with the lack of amenities during your stay. Please know that we do our best to provide every guest with an exceptional experience and make these amenities available. Regrettably, we failed to live up to our promise, and we're sorry. We hope this unfortunate instance will not prevent you from returning for another stay.Sincerely,Hotel Management
Thanks. No. Straight forward. No frills for sure, including 'breakfast food'. Smell upon entering room was smoky, possibly due to exhaust vents in the ceiling. TV was extremely awkward to actually find a desired channel.
Business response:
Dear Webb, Thank you for staying with us and taking the time to share your feedback. Although we are pleased that you had an overall pleasant stay, we aim to provide all our guests with an excellent and home-like experience. We hope you will choose us again so we can make your next visit even better.Sincerely,Hotel Management
My room was large and clean, but the carpet was torn and the furniture showed wear and tear. Nonetheless, it seemed like decent value for the area compared to other options which were pricier. It served my needs for the one night I needed lodging. Although I didn't really need it this trip, I noted that the room had a very nice full-size fridge.
The bed, pillows etc were comfy. I had a problem with the next-door neighbors making a ton of noise. When I called the front desk no one answered.
Business response:
Dear Ellen, Thank you for reviewing your stay at Extended Stay America. We are glad your overall stay was pleasant. We strive to provide an exceptional experience to all our guests; hence we regret the noise disturbances you experienced from nearby guests. We are disappointed that we were unaware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. We hope to welcome you back soon for an excellent experience.Sincerely,Hotel Management
It fit the need for my in between housing.
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 4.1 star rating with 973 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.