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Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Extended Stay America Hotel Princeton - West Windsor is located at 3450 Us Highway 1, Princeton, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled heavily of cigarette smoke. It was clean but you could tell that someone had done a lot of smoking in there and everything reaked
Business response:
Polly, thank you for evaluating your stay. We are sorry for the specific issue you outlined and the inconvenience it caused. Please know even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you once more for bringing this to our attention. It was our pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Good enough but could be better, especially cleanliness and AC
Business response:
Leoncio, thank you for being our guest. While we are glad your overall visit with us was pleasant, we regret any inconvenience you had due to the temperature control system in your suite. We also apologize for your disappointment with the cleanliness of our hotel. Please be assured we will address this with our housekeeping team to ensure we are more consistent in our service delivery. We hope you will stay with us again the next time you are in the area. Sincerely, Hotel Management
The mattress was excellent so I slept well. The coffee was also excellent!
Business response:
Barbara, thank you for making Extended Stay America a part of your travel plans. We are glad you had a good night's rest in our comfortable beds and that you were pleased with the breakfast we offer. It was our pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean Rooms. Comfortable beds. The End The room was very clean. The appointments in the room were very dated. No guide to the TV remote and no movies. No ice machine on any floor!! NO coffee maker in the room. When I went downstairs for your breakfast at 8:45 there was not any coffee and the clerk at the desk stated They had only made a half of a pot. This was a Saturday morning. To advertise that breakfast is included is not very accurate. There were only muffins. Not really a breakfast is it. Overall; Very clean rooms and ... read more
Business response:
Richard, thank you for posting a review of your recent stay. We are happy you liked our clean accommodations and comfortable beds, but we are sorry for not meeting your expectations with the breakfast we offer. We are grateful for your comments, as we are always looking for ways to enhance our guest experience. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback. Sincerely, Hotel Management
We arrived early after a VERY long flight & drive. We asked if there was a possibility to check in early & the girl told us no come back at 2pm. I then asked if there was a restroom we oculd use & she told us there was not public restroom for our use. When we returned at 3pm the second girl was very nice. Explained all the amenities & we were given a very nice room. The breakfast was very disappointing. We would have liked some fruit & wish we would have known we were only getting a packet of oatmeal & dry granola bars. The ... read more
Business response:
Lynn, thank you for sharing your review of Extended Stay America. We are glad your stay with us was pleasant and that you loved our well-maintained property. Our staff does a wonderful job maintaining our hotel, and it will be a pleasure sharing your kind remarks with them. However, we regret not meeting some of your expectations. We enjoyed having you as our guest and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 4.1 star rating with 973 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.