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Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kewei, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Convenience Clean and reasonable. Since it is a hotel with a kitchen, quite a mixture of cooking odor in the hallways. Pretty strong odor at times. Great location. Close to many chain restaurants and shopping places. Many shopping places within 3 mile radius.
Business response:
Thanks for being our guest. We are glad to read you had an overall pleasant visit and liked our location. having said that, we are sorry for the odor issue you experienced while here. Your concern will be shared with our housekeeping team so that they will be more diligent in their efforts. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Brian, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Prechele, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
good good
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very average. Nothing special or over and above I knew going in that the bed was only queen size I would have preferred a king. The staff is friendly and hopeful. The continental breakfast that they talked up when we enter was less than stellar. they didn't have half of what they said they were going to have basically it was just a coffee and a granola bar.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and were impressed with the service provided by our staff. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We are pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
One night stay I am sorry but I can not rate your hotel only with one night. I came in late and did not have a chance to even walk the hall way where i stayed.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
Convenient location Place was a decent place to stay overnight....but they FORGOT TO TAKE THE AARP DISCOUNT OFF THE TOTAL BILL! What happened?
Business response:
Alan, thank you for choosing us for your overnight stay and letting us know our location was suitable for your needs. That being said, please feel free to reach out for our front desk for any queries you may have with regard to discount as they will be happy to assist you. We hope you will give us another chance so we can provide you with a much better experience. Sincerely, Hotel Management
Standard has gone low. At check in, no issues. Got to my room, the bed and all appliances were old. Was there 15 mins when a big bug came out from the back of the bed. Went to front desk. Switched to a different room. When i entered, it was not serviced and was a big mess. I assume the cleaning service didnt do their job and the front desk easnt aware of it. Again went to front desk and was given third room which was clean but bed had food crums on blanket and bathroom tub had some stains. This hotel needs upgrades and manag... read more
Business response:
Thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 3.1 star rating with 1,887 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.