This profile has been claimed by the business owner or representative.
Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Extended Stay America Hotel Princeton - West Windsor is located at 3450 Us Highway 1, Princeton, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good good
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very average. Nothing special or over and above I knew going in that the bed was only queen size I would have preferred a king. The staff is friendly and hopeful. The continental breakfast that they talked up when we enter was less than stellar. they didn't have half of what they said they were going to have basically it was just a coffee and a granola bar.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and were impressed with the service provided by our staff. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We are pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
One night stay I am sorry but I can not rate your hotel only with one night. I came in late and did not have a chance to even walk the hall way where i stayed.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
Standard has gone low. At check in, no issues. Got to my room, the bed and all appliances were old. Was there 15 mins when a big bug came out from the back of the bed. Went to front desk. Switched to a different room. When i entered, it was not serviced and was a big mess. I assume the cleaning service didnt do their job and the front desk easnt aware of it. Again went to front desk and was given third room which was clean but bed had food crums on blanket and bathroom tub had some stains. This hotel needs upgrades and manag... read more
Business response:
Thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management
Convenient location Place was a decent place to stay overnight....but they FORGOT TO TAKE THE AARP DISCOUNT OFF THE TOTAL BILL! What happened?
Business response:
Alan, thank you for choosing us for your overnight stay and letting us know our location was suitable for your needs. That being said, please feel free to reach out for our front desk for any queries you may have with regard to discount as they will be happy to assist you. We hope you will give us another chance so we can provide you with a much better experience. Sincerely, Hotel Management
room At first, the non-smoking room smelled strongly of tobacco. I requested to change the room. The service lady was very kind and helpful to get me another non-smoking room.
Business response:
Barbara, thank you for being our guest and for providing your feedback. We are happy to know you had an overall good stay and that you liked our courteous front desk service. I have shared your comments with my housekeeping team so that they can be more consistent in their work. Your business is appreciated, and we hope to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Friendly staff Reasonably priced hotel with a great location, very easy access to the most local destinations and public transportation. Room readiness could have been better. No TP, broken chair. Fortunately staff was very helpful and fixed all the issues as soon as we reported them.
Business response:
Thank you for your stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, General Manager
Adequate but not remarkable Room was ok, not updated. Kitchenette ok, not updated. Hotel was quiet.
Business response:
Geri, thank you for your review. Although you liked few aspects of our hotel, we are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool to improve our performance further. We hope to have one more chance so we can make a favorable impression of our hotel. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 4.1 star rating with 973 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.