Extended Stay America - Princeton - West Windsor

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Kerrianne,thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. However, we apologize that you were disturbed by the noise from street. Your comments remind us there is always a need for improvement and your feedback will be reviewed with our engineering team. We hope you will come back and see us the next time you are in the area. Sincerely, Hotel Management 

Business response:

Meysam, we offer our sincere apologies for the cleanliness and noise issue you encountered while you were here. Your feedback concerning the cleanliness of your room is discussed with our housekeeping team to review and action. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management 

Business response:

Jason, thank you for choosing Extended Stay America. We’re sorry for the inconvenience you had due to noise. We hope this did not overshadow your otherwise positive stay with us and look forward to seeing you again so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

James, we appreciate you taking time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-maintained room and that hat we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Costin, thank you for the perfect feedback of Extended Stay America. We are thrilled to know our ideal location worked well for your needs and that you appreciated the excellent service delivered by our associates. Your kind compliments will be shared with the entire team. We look forward to seeing you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are happy to know you liked your comfortable accommodation and had a pleasant stay with us. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management