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Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was nice thats it.
Business response:
Dear Guest, Thank you for your review. We are glad to hear that the service you received from our staff made your stay memorable. However, we regret that there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing. Sincerely, Hotel Management
The price was what brought me to this place - but even at the low price - it was overpriced. The smell of smoke/marijuana was throughout the lobby and hallways. The front desk helper was very good and provided a welcoming however the hotel itself is not recommended. There are no ice machines throughout. If you need additional towels you need to bring your dirties to the front desk, If you need to empty your trash - it is the responsibility of the hotel guests to empty their trash. Rooms are extremely dated (except the floori... read more
Business response:
Dear Alfredo, Thank you for sharing your detailed feedback. We sincerely apologize if the details about our housekeeping services were not shared with you at check-in. While our service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to provide this service for a minimal fee. Our guests often bring personal items from home, so hair dryers and toiletries are available upon request at the front desk and are always complimentary. We appreciate your comments and apologize for an... read more
MOST DISGUSTING PLACE ON THE FACE OF THE PLANET WITH THE RUDEST AND MOST DISREPECTFUL STAFF TO GO WITH IT.
Business response:
Dear Hala, Thank you for sharing your concerns. We are truly sorry to learn that your experience was so disappointing and that our service did not meet your expectations. Guest comfort and respect are fundamental priorities, and it is clear we fell short during your stay. Please accept our sincere apologies for any distress caused. Your feedback has been shared with the leadership team for attention. We value your honesty, as it helps guide necessary improvements, and we regret that your visit did not reflect the high standa... read more
BARF BARF BARF most disgusting place ever!!! worst place ever. extremely rude staff, dirty hotel. the person above me would be banging on pipes at 2AM and when i told the front desk i might as well have been talking to the dead. the staff including the management was extremely rude and unresponsive. i even caught one of them sleeping on the sofa in the lobby. they have one guest who apparently runs a auto body shop out of his room. the place is filthy, as are the staff (both appearance and smell) bathroom was disgusting when... read more
Business response:
Dear Guest, We are deeply sorry to learn about your experience and sincerely apologize for the discomfort and frustration you encountered. The concerns you shared regarding cleanliness, noise, and service are taken very seriously, and your feedback will be shared with the appropriate teams to ensure improvements are made. Providing a safe, sanitary, and welcoming environment for every guest is a top priority, and it is disappointing to hear that your stay did not reflect this. We truly regret the distress caused and apprecia... read more
Never again, barely clean, old everything, dirty and broken But even beyond that was a horrible smell that staff said is in all of.the rooms because when someone is cooking that and the old.fumes and comes thru the vents. WTH! One night the bldg alarm.went off from.someones cooking and the fire department had ro be called. Never, ever again.. However, I will say, one.of the employees, Nate, was very gracious and personified hospitality.
Not clean, and it smells bad.
Refrigerador The reason why this place in not recommended from me is because the refrigerator was not working and we lost the food we brought
Unsmiling welcome at the frontdesk. Instructions given by a person who spoke very quickly and was clearly unmotivated. Old, no amenities, mediocre breakfast, no ice machine, no ice, kitchen without dishes or utensils (you have to ask the concierge). Not worth the Price paid
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 3.1 star rating with 1,904 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.