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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was quiet but in need of a serious upgrade. Thought i was supposed to have breakfast and kitchen not fully stocked. Had to pay for plates, utensils and pans if i wanted them.
Best stay ever
Business response:
Dear Giovanni, Thank you for the glowing feedback! Hearing that your visit was your absolute favorite truly means a lot to us. We’re thrilled we could make your time with us so memorable and enjoyable. It’s always our aim at Extended Stay America to create experiences that leave a lasting impression, and we’re glad we achieved that for you. We would be delighted to welcome you back whenever your travels bring you this way again! Sincerely, Hotel Management
For being a Marriot and Hilton diamond member, the hotel was clean and quiet. Stood their a night with my dog, it easy check in and the room was clean.
Needed upgrades to room
Business response:
Dear Guest, Thank you for sharing your feedback with us. We appreciate you bringing your concerns to our attention. We understand how important it is for our guests to have a well-maintained and comfortable environment, and we regret that we did not fully meet your expectations. Your comments are valued and will be shared with our team to guide future improvements. We remain committed to providing an enjoyable experience for all our guests and hope to have the opportunity to serve you again in the future.Sincerely,Hotel Mana... read more
Space was great, although my room smelled like smoke every day of my stay.
Business response:
Dear Guest,Thank you for taking the time to share your feedback. We're glad the space and setup suited your needs, though we're disappointed to hear that your experience was impacted by an issue that goes against our standards. Maintaining a clean, smoke-free environment is a priority, and your comments serve as a valuable reminder of the importance of vigilance in upholding that commitment. We appreciate your insight and hope to welcome you back under better circumstances.Sincerely,Hotel Management
Everything was pretty good except the puddle of (hopefully) water that was on the counter when we walked in. Another negative was how dirty the sheets were for the pull out bed in the couch. Completely stained and dirty, had to use personal blankets as sheets to sleep on.
Business response:
Dear Guest, Thank you for sharing your feedback. We truly apologize for the condition of the counter and the bedding in the pull-out bed, as this is not the standard we aim to provide. We understand how important cleanliness and comfort are, and we regret that we did not meet your expectations. Your comments are being shared with our housekeeping team to improve attention to detail. We hope to offer you a more enjoyable and comfortable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 3.4 star rating with 1,732 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.