Extended Stay America - Providence - Airport

Business response:

Dear Aaron, Thank you for choosing Extended Stay America for your Valentine’s Day getaway! We’re delighted to learn that you had a great stay, and we are grateful for your kind words. It is a pleasure to know you’re looking forward to returning. We look forward to welcoming you back for another memorable visit!Sincerely,Hotel Management 

Business response:

Dear Norman, Thank you for sharing your feedback. We apologize for the inconvenience caused by the lack of ice and coffee during your stay. Each room has a full-size refrigerator to enhance guest convenience, allowing you to make your ice. While we do not provide coffee in the rooms, our front desk is always happy to help direct you to nearby spots. We appreciate your input and hope to welcome you back for a more seamless experience in the future.Sincerely,Hotel Management 

Business response:

Dear Dennis,Thank you for your kind review! We are thrilled to hear you enjoyed a comfortable and clean stay at Extended Stay America. Guest satisfaction is our top priority, and we are glad we could meet your expectations. We look forward to hosting you again soon!Sincerely,Hotel Management 

Business response:

Dear Dennis,Thank you for making us your home away from home. We are delighted that your check-in experience at Extended Stay America was smooth and efficient. Our team strives to provide a seamless start to your stay, and we’re glad that was your experience. We look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Management