Extended Stay America - Providence - Airport

Business response:

Dear John,Thank you for your kind words, John. It’s wonderful to know you feel at home at Extended Stay America and that Stephanie’s support made such a difference during your stay. We appreciate your loyalty and look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Dear Aaron, Thank you for choosing Extended Stay America for your Valentine’s Day getaway! We’re delighted to learn that you had a great stay, and we are grateful for your kind words. It is a pleasure to know you’re looking forward to returning. We look forward to welcoming you back for another memorable visit!Sincerely,Hotel Management 

Business response:

Dear Norman, Thank you for sharing your feedback. We apologize for the inconvenience caused by the lack of ice and coffee during your stay. Each room has a full-size refrigerator to enhance guest convenience, allowing you to make your ice. While we do not provide coffee in the rooms, our front desk is always happy to help direct you to nearby spots. We appreciate your input and hope to welcome you back for a more seamless experience in the future.Sincerely,Hotel Management 

Business response:

Dear Mandi, Thank you for sharing your feedback. Maintaining a clean and welcoming environment is a priority, and the team works hard to ensure the grounds are well-kept. We regret if this was not reflected during your visit. Guest cooperation is also essential in keeping shared spaces enjoyable for everyone, and we will remain attentive to these concerns. Your comments are appreciated, and our efforts will continue to uphold high standards. We hope to provide you with a more positive experience in the future. Sincerely,Hote... read more