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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Manager was rude and unprofessional.... AVOID! Overall experience was fair at best. The Desk Manager, Val has terrible attitude and was NOT accomadating whatsoever. Had a small issue with my credit card after check in, and the guy who works at night was so nice and helpful, but when morning came, the manager Val even gave him (night desk guy) attitude right in front of me, when he was being more than helpful and knew what he was doing, and she clearly did not. She was so rude, between slamming her keys down, & rolling her ey... read more
The construction is cheap -- so the tub feels like its going to fall through the floor and the cheap wooden floors are warped and not lying flat. We had to go down to get spoons and bowls for cereal when we assumed the kitchen would already be furnished. No one comes to clean the rooms, but you can get fresh towels if you walk down to front desk.
Business response:
Laurie, thank you for the feedback. We are sorry for the issue you experienced with the bathtub and will share it with the maintenance department to fix it immediately. Kindly note, to ensure the cleanliness of kitchenware our brand standards require us to make these items available at the front desk rather than leaving them in the suites. Also, since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights. However, these services are always available upon request for an add... read more
A good experience The room was ckean and the bed was comfortable. The only issue I had was that the first night, there were no dishes, pans, or utensils in the room. When I went to get them, they were out of plates and bowls. One of the reasons I choose Extended Stay is because of the convenience of a kitchen. I have stay at Extended Stay Hotels before, and the kitchens used to be already equipped. Now, you have to get everthing. The next night, I went to get plates and bowks, and they said they could wash some for me. I tho... read more
Business response:
Sheila, thank you for choosing Extended Stay America for your stay. We are glad you had an overall great stay and loved our comfortable suite. However, we are sorry for the disappointment you had with our dishware policy and regret the wait time issue you experienced. We will share your concerns with our staff to ensure our amenities are well-stocked and that they be more diligent going forward. We value your suggestions and hope to welcome you back soon on your next visit. Sincerely, Hotel Management
Been here almost a week and very easy stay
Business response:
Lena, thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you are enjoying your stay and that our offerings have been to your liking. Please enjoy the rest of your visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 3.4 star rating with 1,773 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.