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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service was kind but the building needs improvements. No working dolly.
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Good service easy check in
Business response:
Lena, thank you for the wonderful review of your visit to Extended Stay America. We are delighted that our front desk associates made you feel welcome. We are proud of the team and their dedication to our guests. We look forward to seeing you again next time! Sincerely, Hotel Management
I had no problems with the property itself, Stefon who checked me in went above and beyond to get me a room. What I had a problem with is the fact that I booked a room almost 2 weeks prior to my check in date, just to arrive and be told they were sold out. These hotel web sites need to stop overbooking so people are not left out on the street. Since I was getting married the next day and needed a place to stay Stefon made sure that I had a room. So I thank him for that.
Business response:
Thank you for being our guest. We are sorry for the reservation issue you encountered upon arrival, but we are glad to know that Stefon resolved the problem by accommodating you a room. We will be sure to share your compliments with him for doing a great job. We appreciate all of your feedback and will use it for future improvements. Thank you for choosing us for your visit, and we look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Did stay a long time no comment ljhggghhhhhbhhhhhh
Business response:
Thank you for choosing us. We are glad you had a pleasant stay at our property and that you liked our offerings. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Dirty. The bed, inside the sheets where covered in hair. The front desk brought up clean sheets. Frustrating after a long day wanting to go to bed. The mattress cover had blood on it. Halls needed to be vacuumed
Business response:
Kristina, thank you for being our guest. We're sorry for the cleanliness issues you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 4.1 star rating with 1,099 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.