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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Both rooms did not smell great, shower head in the first room was broken
Business response:
Dear Guest, Thank you for sharing your experience. We regret that the accommodations did not reflect the standard of comfort and care we aim to provide. It is unfortunate that the condition of both spaces, along with the concern in the initial room, influenced your overall impression. Maintaining a clean, functional, and welcoming environment is a priority, and your feedback has been shared with our team. We appreciate your input, as it helps guide our continued efforts. We hope to offer you a more pleasant and seamless expe... read more
Good for my business trip. No frills but comfortable.
Let me start with the staff was wonderful. The location was great, close to restaurants and the highway. The hotel itself… not great. My room smelled like curry and the bathroom smelled like cat urine. When I was checking out there were several police officers removing someone from the premises. I don’t think I would stay here again.
Business response:
Dear Guest, Thank you for sharing your experience. We sincerely appreciate your positive comments about our team and the convenient location. We also regret the concerns you encountered regarding the room condition and the situation during check-out. Please rest assured that your feedback is being taken seriously, and we are working to resolve these matters to enhance future stays. We would be grateful for the opportunity to provide you with a significantly improved experience on your next visit. We hope to welcome you back ... read more
They advertise free breakfast. Coffee and half frozen, miniature blue berry muffins were available. Oh yeah, also packets of instant oatmeal. I think continental breakfast would be a better term to have used. But even that is stretching it.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We regret that the breakfast selection did not align with your expectations. Our goal is to offer a simple and convenient way to begin the day, and we’re sorry if the presentation fell short. Your insights are appreciated, and we will carefully review this internally with our team. We value your input and hope for another chance to serve you better. Sincerely, Hotel Management
Love the service
Business response:
Dear Guest, Thank you for your kind words! We’re so pleased that you enjoyed the service during your stay. At Extended Stay America, we strive to provide excellent hospitality, and it’s great to know our efforts made an impact. We appreciate your feedback and look forward to welcoming you back for another wonderful experience. Your satisfaction means a lot to us! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,343 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.