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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room and halls Smelled funky. Staff was nice. Had to fix cabinets, table and door for all to work properly, once everything tightened up it was fine. Shower diversion valve didn’t close properly but the shower worked fine.
Business response:
Dear Daniel, Thank you for taking the time to share your feedback. We’re glad to hear that our staff treated you well and that you were ultimately able to enjoy your stay. However, we sincerely apologize for the initial condition of your room, including the funky odor and the maintenance issues with the cabinets, table, door, and shower valve. These concerns are not reflective of the standards we strive to maintain, and we appreciate your patience and resourcefulness in addressing them. Your comments have been shared with ou... read more
Great stay, clean facility and great staff.
Business response:
Dear Thomas, Thank you for staying with us at Extended Stay America and for taking the time to share such a great review. We’re delighted your visit went smoothly and that our team helped make it a comfortable and welcoming experience. Feedback like yours truly motivates us to keep delivering the service our guests deserve. We appreciate your thoughtful words and look forward to the opportunity to welcome you back for another enjoyable stay. Sincerely, Hotel Management
Expedia indicated this property offered a breakfast which I mistakenly took as the normal continental hotel breakfast; Long story short, they offer more of a snack/coffee bar. All was good, until we went to get some creamer for the coffee, which was closer to a maple syrup consistency. Our room had a very mildewy smell, which the front desk clerk was very helpful with trying to remove. Overall, our trip was definitely not ruined with our stay, but we probably wouldn’t stay again.
Business response:
Dear Collin, Thank you for sharing your experience. We regret that the breakfast offering did not meet your expectations and apologize for any inconvenience this may have caused. We also understand how the cleanliness issue in your room impacted your comfort, and we appreciate your acknowledgment of our staff’s efforts to assist. Feedback such as yours allows us to continually monitor and improve our guest experience. We value your patronage and hope you will stay with us again. We are confident you will have a much-improved... read more
Interior was ruined down and breakfast was a roll
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We regret that the condition of the property and the breakfast offering did not meet your expectations. Delivering a comfortable and enjoyable environment is a top priority, and your feedback highlights key areas where we can make improvements. Please be assured your comments will be thoughtfully reviewed as we continue our efforts to enhance the guest experience. We appreciate you bringing these concerns to our attention and hope to welcome you back for a much-improve... read more
the property was a bit dated, but was comfortable enough. It would be nice to have some coffee out for early risers.
The staff is always friendly. All in all really, is, the atmosphere there is just good.
Business response:
Dear Guest, We are delighted you enjoyed the welcoming environment and warm service during your visit. At Extended Stay America, we aim to create a place where guests feel comfortable and at ease. Your kind words mean a lot to our team, and we appreciate you taking the time to share them. We look forward to seeing you again soon! Sincerely, Hotel Management
Rugs need to be cleaned or ripped up! Smelled like urine! Staff was great. Otherwise clean.
Business response:
Dear Guest, Thank you for providing your feedback. We truly appreciate your positive remarks about our team’s service and are pleased to know they made a difference during your stay. We apologize for the issues you encountered with the condition of the rugs, as ensuring a clean and inviting atmosphere is our priority. Your concerns have been shared with the relevant team to help drive improvements. We value your input and hope you will consider returning, allowing us to deliver a more comfortable and pleasant experience on y... read more
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,343 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.