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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is always friendly. All in all really, is, the atmosphere there is just good.
Business response:
Dear Guest, We are delighted you enjoyed the welcoming environment and warm service during your visit. At Extended Stay America, we aim to create a place where guests feel comfortable and at ease. Your kind words mean a lot to our team, and we appreciate you taking the time to share them. We look forward to seeing you again soon! Sincerely, Hotel Management
Rugs need to be cleaned or ripped up! Smelled like urine! Staff was great. Otherwise clean.
Business response:
Dear Guest, Thank you for providing your feedback. We truly appreciate your positive remarks about our team’s service and are pleased to know they made a difference during your stay. We apologize for the issues you encountered with the condition of the rugs, as ensuring a clean and inviting atmosphere is our priority. Your concerns have been shared with the relevant team to help drive improvements. We value your input and hope you will consider returning, allowing us to deliver a more comfortable and pleasant experience on y... read more
Both rooms did not smell great, shower head in the first room was broken
Business response:
Dear Guest, Thank you for sharing your experience. We regret that the accommodations did not reflect the standard of comfort and care we aim to provide. It is unfortunate that the condition of both spaces, along with the concern in the initial room, influenced your overall impression. Maintaining a clean, functional, and welcoming environment is a priority, and your feedback has been shared with our team. We appreciate your input, as it helps guide our continued efforts. We hope to offer you a more pleasant and seamless expe... read more
Good for my business trip. No frills but comfortable.
Let me start with the staff was wonderful. The location was great, close to restaurants and the highway. The hotel itself… not great. My room smelled like curry and the bathroom smelled like cat urine. When I was checking out there were several police officers removing someone from the premises. I don’t think I would stay here again.
Business response:
Dear Guest, Thank you for sharing your experience. We sincerely appreciate your positive comments about our team and the convenient location. We also regret the concerns you encountered regarding the room condition and the situation during check-out. Please rest assured that your feedback is being taken seriously, and we are working to resolve these matters to enhance future stays. We would be grateful for the opportunity to provide you with a significantly improved experience on your next visit. We hope to welcome you back ... read more
They advertise free breakfast. Coffee and half frozen, miniature blue berry muffins were available. Oh yeah, also packets of instant oatmeal. I think continental breakfast would be a better term to have used. But even that is stretching it.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We regret that the breakfast selection did not align with your expectations. Our goal is to offer a simple and convenient way to begin the day, and we’re sorry if the presentation fell short. Your insights are appreciated, and we will carefully review this internally with our team. We value your input and hope for another chance to serve you better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,299 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.