Extended Stay America - Providence - Warwick

Kristina 

on Expedia

a month ago

Our room was average at best. The tiled area in the room was sticky throughout, the carpet was gross and the room smelled like animals. The sheets were clean but we opted to sleep in our clothes and not shower. I placed the wash cloths on the wood so I could put my phone, jewelry and such items down. I have no idea how this property was rated 7.2/10 

Theara 

on Expedia

a month ago

Bathroom fan didn’t work. Card hardly work half of the time. Some days I had to let my SO in when he went out to smoke. 24/7 staff was never there late Night. Staff was rude. No garbage can at elevators like the staff mentioned. Most Outlet didn’t work, had to share 1 outlet when charging multiple device. 

Kathleen 

on Expedia

a month ago

The refrigerator looked all rusted and dirty on the outside. The stove burner was dirty and very old. The area was very shady with random people hanging around in the parking lot. Definitely felt unsafe. 

Mary 

on Expedia

a month ago

Upon arrival, my husband saw a bug on his pillow. It was a bed bug. We took a picture of it and it was positively identified. There was no other room, so we had to find a different hotel to stay for the night. 

Caroline 

on Expedia

a month ago

Staff was very nice but for an extended stay the hotel was very run down. Air conditioner raddled while running. Although dishes, glasses, pan, coffee pot ect were available at the front desk it is very inconvenient for the guest not to have these items in the room. Refrigerator was rusted. They said call us and we will bring what you need but there was no phone in the room. We had multiple parties from out of state rent rooms for my brothers memorial and I was very embarrassed this was the hotel I chose especially for the c... read more

Rachel 

on Expedia

a month ago

Middle ground Beds were lumpy and worn down. Clean rooms but uncomfortable sleeping. Showers took awhile to heat up and low pressure in shower. 

Ben 

on Expedia

a month ago

When I checked in. Took a long time for somebody to open the door because it was after 11. They put me on the third floor and then told me the elevator wasn’t working. Website said they had breakfast free, but they only thing they offered was bad coffee and granola bars.