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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don’t recommend & if I wasn’t exhausted from travel I would have went somewhere else
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We appreciate your kind words about the aspects you enjoyed during your stay. We sincerely regret that certain elements fell short of your expectations and caused frustration. Your feedback is valuable and will help guide improvements to better serve future guests. We hope you might consider returning in the future to experience the enhancements made and allow us another chance to provide a more satisfying visit. Safe travels, and thank you again for your hone... read more
Don’t bother staying here. The rooms are disgusting and clearly never cleaned properly. There was a layer of dust on everything, the lights were all damaged and cracked. The curtain in the room one side was completely off the wall. Holes all over the room, and some nasty food stuck on the wall dripping down to the floor. The hallways smelled like dirty feet and smoke. Barely lit. The elevator hadn’t been serviced in over 2 years it said. The fridge in the room was completely rusted but they tried to use some cheap paint to c... read more
Business response:
Dear Guest, Thank you for reviewing your recent stay. We sincerely apologize for the condition of your accommodation and the overall impression it left. What you described does not align with the quality and care we are committed to providing. Your remarks have been shared with our team to ensure prompt attention is given to the mentioned areas. We take both cleanliness and upkeep seriously, and we regret your disappointing experience. We appreciate you bringing this to our attention and hope to have the chance to provide yo... read more
Nope There were tons of drunk and cracked out people at the hotel. It was very sad.
Business response:
Dear Guest, Thank you for sharing your experience with us. We are genuinely sorry to learn that your stay left you feeling uneasy. Ensuring our guests feel safe and supported is paramount, and your concerns have been taken seriously. We are working closely with our team to uphold the welcoming and respectful environment we are committed to providing. Your comments are invaluable in helping us improve. We hope to offer you a more comfortable and positive experience in the future. Sincerely, Hotel Management
Cheap for a reason. The bed was AWFUL. Also the AC wasn’t very good, so sleeping at night was even worse.
Business response:
Dear Guest, We sincerely regret that your visit did not offer the comfort you anticipated. A peaceful night’s rest is fundamental to any stay, and we are sorry this was not your experience. Please know that your feedback is being carefully reviewed with our team as we work to improve the overall quality of our accommodations. We truly value your perspective and hope you will consider allowing us another opportunity to provide you with a stay that better reflects our commitment to guest satisfaction. Sincerely, Hotel Manageme... read more
One of the worst experiences I’ve ever experienced
Business response:
Dear Guest, Thank you for reviewing your stay. We are genuinely sorry your time with us did not meet your expectations. Please accept our sincerest apologies for the discomfort you experienced. Your feedback is essential, and we are addressing your concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope we have the opportunity to welcome you back for a more satisfying visit in the future. Sincerely, Hotel Management
Cleanliness needs to be worked on, my room smelt like as if someone has been living in there while walking my dogs i seen 1 if the side doors propped open with a stone which anyone can just walk in the hotel. To top it off my room was infested with roaches. We had to leave the Property and let the staff members know.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the discomfort you experienced during your stay. We understand the importance of having a clean and secure environment, and we deeply regret that your room did not meet your expected standards. Please know that the concerns you raised will be reviewed and addressed with our team to ensure such issues are prevented in the future. Your experience is important to us, and we hope to have the opportunity to offer you a more pleasant visit in the future.Si... read more
This hotel was AWFUL. I don’t know how it got an average rating of “good” on Travelocity. The whole hotel smells bad but our room smelled like actual piss and we actually had to open a window to be able to stand it in there. There were drunk guys fighting outside our window. The bedside lamp did not work at all so there was not enough light. The only reason we stayed was that it was midnight when we got in and we weren’t sure where else to go at that hour.
Business response:
Dear Guest, We sincerely apologize for the issues you experienced during your stay. Cleanliness and guest comfort are very important to us, and we're sorry to hear that your room did not meet expectations. We will address the concerns about the smell and the lamp to ensure improvements are made. We're also sorry for the disturbance outside your window and will work on enhancing security and guest experience. We hope you'll consider staying with us again for a better experience. Sincerely,Hotel Management
Staff was nice but the property was a bit run down. Broken door handles and hinges.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad to hear you had a positive interaction with our team. We truly appreciate your comments regarding the condition of the property, and we want to assure you that your observations have been noted. We are committed to addressing these concerns and continuing improvements to provide a more comfortable environment for our guests. We look forward to the opportunity to offer you an even more enjoyable experience during your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,287 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.