This profile has been claimed by the business owner or representative.
Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so clean had to request a new shower curtain because they are cloth and had been there long enough to make the bathroom smell terribly like wet cloths staff was slow and seemed under skilled but extremely nice and I’ll take that over a stuck up rude person anyday
Dirty, unhealthy, unprofessional staff, suspicious people staying at property.
So dirty
Business response:
Dear Junhee, We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We sincerely regret any inconvenience you experienced, particularly regarding your concerns about the upkeep of our property, which is of the utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure such oversights do not recur. We hope you will consider granting us another opportunity to host you in the future, allowing us to demonstrate our commitment ... read more
I was not able to get into the building after dinner with my wife as the scanner would not read my key. I picked up the phone to get attention of staff and they stared at us from inside the lobby. Our room was on the first floor near the front desk and we could hear the lobby phone going off and people banging on the door trying to get in most of the night and other hotel guests not being able to get in. My wife actually got up to let some of the people in. She noticed the staff on their phone ignoring the guests at the door... read more
Business response:
Dear Emanuel, Thank you for reviewing your stay. We were disappointed to learn about the challenges you and your wife experienced, and appreciate you bringing them to our attention. We strive to provide a secure and welcoming environment for all our guests, and it is concerning to hear that access to the building was difficult and that our team was not as responsive as expected. Your comments regarding the noise disturbances, the attentiveness of our staff, and the condition of your room have been shared with the appropriate... read more
Cut every corner and failed. No housekeeping until checkout. Floors were sticky. Breakfast was muffins and instant oatmeal. Cups and glasses had to be checked out from the desk...
Business response:
Dear Judith, Thank you for sharing your feedback. We're sorry to hear that your stay did not reflect the level of comfort and convenience we aim to provide. Guest comments are an important part of our efforts to evaluate and improve the overall experience. Our housekeeping schedule and amenities are designed for extended stays, but we understand expectations can vary. Your concerns have been shared with the team to help ensure a more seamless and satisfying visit for future guests. We appreciate you taking the time to let us... read more
The Extended Stay smelled like it was someone else's extended stay -- a run down apartment building. I'm not sure if it were the mold or the swamp nearby, but my allergies ran wild during my stay. My neighbors locked up their puppy in the bathroom from 6pm-11pm, so I was treated to wailing, whining, and barking. On the positive side, there is a rail-trail around the corner which you can walk in either direction for fresh air and insect exposure. There's a Pizzeria Uno at the highway exit, which is walkable, except through on... read more
Business response:
Dear Jonathan, Thank you for reviewing your stay. We are genuinely sorry that your visit did not meet expectations. The comfort and well-being of our guests are of the utmost importance to us, and we regret the challenges you encountered. We appreciate you bringing your concerns about the environment and surrounding conditions to our attention, and we have shared your feedback with our team. Please accept our apologies for any disturbance caused by noise during your stay. We are committed to enhancing the overall atmosphere ... read more
Smelled like old smoke
Business response:
Dear MaryEllen, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Dirty smelly sketchy
Business response:
Dear Gary, Thank you for taking the time to share your impressions. We are sincerely sorry that your experience did not reflect the clean, comfortable, and well-maintained environment we strive to provide. A safe, welcoming, and well-cared-for space is essential to a pleasant stay, and we regret that this was not your experience. Your comments have been shared with our team as part of our commitment to strengthening both the condition and overall atmosphere of our property. We hope you will consider a future visit so we may ... read more
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,287 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.