This profile has been claimed by the business owner or representative.
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
- Hotels
- Raleigh, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
921 Wake Towne Dr., Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice and quiet but the front desk work had a bad attitude
Business response:
Thank you for being our guest. Although you had an overall pleasant stay, we are sorry you did not experience the best from one of our front desk associates. Your feedback has been discussed with our front desk team to ensure we are consistent with our service delivery. We value your business and hope to welcome you back soon for a better experience. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Annie, thank you so much for the perfect review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
The room was very clean inside with all the basic things provided. The hallways were NOT polluted with cigarette smoke that made a difference. For the price, it was worth the money. They could use a little tidying up of the hallways.
Business response:
Thank you for taking the time to review your stay with us at Extended Stay America and for letting us know you found us a good value for money. It is a pleasure to know you were satisfied with your clean, well-equipped suite. We appreciate your feedback and hope to have you as our guest again. Sincerely, Hotel Management
I’ve reviewed the place before but to reiterate, my stay here again was outstanding and for the money tour absolutely cannot beat the benefits this place has to offer.
Business response:
James, thank you for making Extended Stay America your home away from home. It is nice to read that we were able to provide you with an outstanding stay once again and that you found us to be a great value. We appreciate your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Great Place I had a great trip, the people working there are amazing and really nice. They keep the place clean and tiny and everything seems to run really smooth.
Business response:
James, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Extended Stay America look forward to having you back soon. Sincerely, Hotel Management
The location of this hotel was nice. The staff were friendly just rarely at the front desk. The hallways smelled of smoke, which was odd for a smoke free building. There is no housekeeping so be prepared for that. Even though there is a kitchen in your room, you have to specifically ask for plates, silverware, etc. They don't give you any dish soap to wash the plates with. Bed wasn't super comfy but I guess it is one of the cheaper hotels in the area so you can't expect a lot. Also, the grab and go breakfast has a lot to be ... read more
Business response:
Susan, thank you for your review. Even though we are a non-smoking hotel, on a rare occasion, some guests do not comply, and we are sorry for this. Kindly note, to respect the privacy of our guests housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Also, know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It is also disappointing to know our grab-and-go breakfast was not to your expectations. Your commen... read more
Frequently asked questions about Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
How is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive rated?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive has a 4.2 star rating with 1,001 reviews.
When is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive open?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive is open now. It will close tomorrow at 12:00 a.m.