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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great stay for business or just a get aw This was a good stay for the price. My stay was short because I was there for specirfic family business. Everything was fine. However,they do not have a gym although they advertise that. They do have a small work out room that will suffice until you return to your own gym.
Tub was not clean.
Business response:
Dear Guest, Thank you for bringing this to our attention. We make every effort to ensure our guest spaces are properly maintained and inviting, as a spotless bathroom is essential to a comfortable stay. We’re disappointed to learn that this aspect did not meet expectations during your visit. Please know your feedback will be carefully shared with our team to reinforce our focus on thorough preparation and presentation. We sincerely appreciate you taking the time to share your experience and value the opportunity to host you.... read more
On Friday, my family was abruptly removed from the property without any valid explanation. We were given no notice, no opportunity to resolve any alleged issue, and no policy violations were ever communicated to us. We had been paying on time and had maintained our stay at this location for 71 consecutive days without a single incident or complaint. Despite this, the manager, Chad, refused to accept our payment for the upcoming week and forced us to leave—with our children present—during extremely cold weather. This action a... read more
Hole in the wall of the room, disruptive guests fighting through the night, bugs.
Business response:
Dear Guest, We sincerely apologize for the issues you experienced during your stay, including the hole in the wall and the presence of bugs. These concerns do not meet the standards we strive to maintain, and we understand how upsetting this must have been. Please know that we will share your concerns with our maintenance and housekeeping teams. Your feedback is invaluable in helping us improve, and we hope to provide a safer, cleaner, and more comfortable experience on your next visit. Sincerely, Hotel Management
Motel is not worth for the price to stay.
Business response:
Dear Guest, We sincerely apologize that your stay did not meet your expectations or provide the value you anticipated. We strive to offer comfortable accommodations, clean rooms, and attentive service that justify our pricing, and we regret that we fell short during your visit. Your comments will be shared with our management team to review our services and amenities and ensure improvements where necessary. Feedback like yours is valuable in helping us enhance the guest experience. We hope to have the opportunity to welcome ... read more
The place smells horrible, the finishes look 20 years old and are brown brown - depressing brown. The A/C units are barely functional and filthy. The "hot" water was luke warm. The staff were friendly but still can't go above one star.
Business response:
Dear Guest, Thank you for sharing your experience. We are sorry to hear that several aspects of your visit fell short of your expectations, including the condition of the room, the water temperature, and the overall atmosphere. While certain limitations can arise with older features, your comfort should never be compromised, and we regret the inconvenience this caused. We appreciate your acknowledgment of the team’s professionalism, and your feedback has been shared so improvements can be prioritized. We hope you will consid... read more
Management is terrible and at the last minute my room was rented out without any notice until I was trying to pay for another night
Business response:
Dear Guest, We strive to create a welcoming, memorable stay for each guest, so please accept our apologies that this was not your experience. We understand that not being able to extend your stay can be frustrating, and we deeply regret the distress this may have caused to your plans. Any unexpected response from a front desk team is truly regrettable. We will review this instance once again with our team to understand how we can handle such situations more efficiently. We hope you will give us another opportunity in the fut... read more
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 3.3 star rating with 2,802 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.