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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.

3.3
  • Hotels
  • Durham, NC

About this business

HospitalityHotels

Location details

4919 S. Miami Blvd., Durham, NC, 27703, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.32,802 reviews
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Shelia's profile image
Shelia 
6 months ago

Inside Old run down, needs a scrub down entire plc Inside; Old run down, needs a scrub down entire place. it didn't smell good either. you will have to pay 100.00 for incidents or they will not let you stay even though it appears you have paid to stay. I was going to cancel, didn't want the hassle with hotels dot com to get my money back.So we suck it up and made the best of it. 

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Tyler 
6 months ago

First room was not made up, mattress was up against the wall. Second room smelled funny, had to make my own bed, bugs, no face towels. 

Dawn's profile image
Dawn 
7 months ago

Not a fan People were messy in hallways , chips left smashed over carpet , over a 4 ft radius. Doors propped open all over building for homeless people easy access. Trash out front left by people. 

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kalyn 
7 months ago

If you like roaches and people that live there like live there I'm talking about like druggies and none of the anemones like dishes for the kitchenette for anything like that broken beds this is the place for you 

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kalyn 
7 months ago

When I first got there, the place looks a little older.A few people I counted walking to the front desk was nice the lady at the front desk was very very nice and accommodating when we get to our room things changed a little, there was not brown single chair that goes wait couch, only one chair for bar that was pulled out from wall about 3 inches. Only one vanity sink when all the pictures had two. Had to ask for dishes because there was no dishes in the kitchenette. The lady up front was very nice she said the dishes are on... read more

Gregory's profile image
Gregory 
7 months ago

I booked 2 rooms and seen roaches 

Chapdelaine's profile image
Chapdelaine 
7 months ago

Horrible experience!!!! No good service, not a clean place. Its very dirty and nasty disgusting ill never be renting this again and i recommend everybody not to do it. Poor quality , no extra towels. No housekeeping at all.!!!!! There are roaches. The bathtub is all messed up. The room smells bad. If i could leave - stars i would!!!!! 

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Angela 
7 months ago

The property was nasty and full of roaches. The reservation was for 4 days but the actual stay was less then 4 hours. Check-out with folio (receipt) to validate. The phone number doesn't work and Expedia is upholding standing the nasty vendor. They said they continue to email and there is no redponse from the hotel. What the hell is this type of crap. Im going to look into taking this matter to small ckaims court. 

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Jessica 
7 months ago

Staff friendly Room dirty The staff was friendly, but our room was filthy. It was a very late, or I would have asked for a different room. Floors were obviously not swept or mopped, spilled gunk, dirt and debris and literal nail clippings everywhere. Hairs all over the tub and sink. The bathroom walls looked like they had old pee spots running down them. The beds were made, but the sheets smelled like fish. Sofa bed was filthy with spilled food after taking off the pillows I wouldn't let my child sleep on it. No bugs though,... read more

Business response:

Dear Jessica, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. Considering our friendly staff, please give us another opportunity to host you and your family in the future with a better service. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.

How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?

Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 3.3 star rating with 2,802 reviews. 

When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?

Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.