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Extended Stay America - Ramsey - Upper Saddle River
- Hotels
- Ramsey, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
112 State Rt. 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No es un mal hotel, pero es un poco caro para lo que recibes.
Business response:
Alvaro, thank you for reviewing your stay with us at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry you were a bit disappointed with the cost of your stay. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Jaasmine, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Hotel was clean but a bit worn. Staff was friendly.
Business response:
Tiffany, thank you for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the issue you had concerning cleanliness. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
HORRIBLE The hotel is in dire need of updating and of a good cleaning. There is a terrible odor when you walk into the lobby and as you are walking through the halls. In addition, there was no one at the desk in the lobby when I arrived. I waited 10 minutes and then knocked on the “employees break room” door. The gentleman that was assigned to the front desk came out but told me that I should have dialed zero from the phone in the lobby rather than wait. It made no sense to me!! There should be someone at that desk at all ti... read more
Business response:
Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience this caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
I liked the location and proximity to the city and the overall comfort. I didnt like that 3 times in a row, they didnt have the room I booked and I had to settle for another double bedded room. It may seem small but I want what I want.
Business response:
Paulie, thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that our location worked well for your needs. That being said, we are sorry that we were unable to accommodate you with the room of your choice. We would love to welcome you back and provide you with the room of your preference on your next visit. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Very good hotel. Great price. Comfortable beds. Quiet. Breakfast is just muffin or breakfast bar with coffee. The only disappointment was the carpet. Wasn't vacuumed. Had lots of small rocks and dirt.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and that you slept well on our comfy bed. Also, we have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Ramsey - Upper Saddle River
How is Extended Stay America - Ramsey - Upper Saddle River rated?
Extended Stay America - Ramsey - Upper Saddle River has a 4.2 star rating with 1,038 reviews.
When is Extended Stay America - Ramsey - Upper Saddle River open?
Extended Stay America - Ramsey - Upper Saddle River is open now. It will close tomorrow at 12:00 a.m.