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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms need to cleaned more thoroughly and maintained more.
Business response:
Dear Aaron, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
convenient to parkway
Business response:
Dear Sherrilynn, Thank you for your recent stay at Extended Stay America. We loved knowing how pleased you were with our location and appreciated the easy access to the parkway. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
The check in staff (Karuma} was very helpful
Overall the place feels old and dirty. 2.5 to 3 stars out of 5 at best
Business response:
Dear Joseph, Thank you for reviewing our hotel. Please accept our apologies for the issue with cleanliness during your stay at our hotel. We take great pride in our hotel's service, cleanliness, and maintenance, and we hope this will not keep you from returning to enjoy the great experience we are known for providing. Thank you for your feedback, as we always want to improve our services. It was a pleasure hosting your visit, and we hope you will return soon for the flawless visit you deserve. Sincerely,Hotel Management
My only complaint is that it is listed as Breakfast Available, it is a continental at best. This stay the choice was limited to instant oatmeal and granola bars. It seems they stock up before the weekend and when Monday comes all of the muffins etc are gone. So, no breakfast.
Business response:
Dear Norman, Thank you for sharing your feedback regarding your recent stay at Extended Stay America and the breakfast offerings. We apologize for any inconvenience caused by the limited choices during your stay. We strive to provide a satisfying breakfast experience for our guests, and we appreciate your comments as they help us improve. We will consider your feedback to ensure a better selection and availability of breakfast items in the future. Please let us know if we can assist you with anything else.Sincerely,Hotel Man... read more
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 4.2 star rating with 1,319 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.