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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
staff was very nice
The only thing i did not like was that when I checked out my internet went off and i was on vacation without internet service at that time. I asked for an internet temporary code to ask for an Uber and the lady was rude and told me to use my own service and did not helped me at all
Business response:
Dear Stanley, We apologize for the inconvenience you experienced during your checkout. Providing assistance to our guests is our priority, and we regret any frustration caused by the internet issue. Your feedback is invaluable, and we will address this with our team to ensure improved service in the future. Thank you for bringing this to our attention. We hope to welcome you back for a more positive experience at Extended Stay America.Sincerely,Hotel Management
Staff was super friendly and courteous. Also impressed how they dealt with an unruly customer. Smell of room was a bit off.
We loved it!!! Great front desk employees. Thanks.
good price for the room
Business response:
Dear Oswaldo, Thank you for highlighting the positive aspects of your stay with us at Extended Stay America. We're pleased to hear that you found the room price reasonable. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay.Sincerely,Hotel Management
Rite off the Parkway!! Wreaked of smoke!!
Business response:
Dear Rich, Thank you for choosing our hotel. We appreciate your high rating and hope you had a pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. Th... read more
Front desk has no decorum. I guess it’s to be expected at a low grade hotel
Business response:
Dear Doralba, Thank you for your review of our hotel. Please accept our deepest apologies for the level of service you received from one of the staff. We take our guests' comments seriously, as they will help us enhance the experience for future guests. Your observations are always appreciated as we continuously work to ensure the seamless delivery of the best hotel experience. Please give us another opportunity to provide you with better service.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,213 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.