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Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Welcome to Extended Stay America Suites - Redlands! We are the perfect location for business travelers, students, tourists and those relocating to the San Bernardino, CA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10 and is only 3 miles from the University of Redlands. From our location, you can easily visit local attractions such as the San Bernardino County Museum, Glen Helen Regional Park, Mountain Grove Shopping Center and the Fir... read more
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff not attentive to customer service or customer service
Business response:
Dear Greg, We apologize for any lack of attentiveness you experienced during your stay. Providing excellent customer service is a priority, and we appreciate your feedback. We will address your concerns with our team to ensure that we are consistently meeting our guests' needs. Thank you for bringing this to our attention, and we hope you will consider staying with us again for an improved experience in the future.Sincerely,Hotel Management
Room was nice and clean
Business response:
Dear Greg, Thank you for providing such a generous review of your recent stay at Extended Stay America. We are thrilled to read that you found our rooms comfortable and clean. Your kind words will be shared with our staff, who work hard to ensure our guests have an enjoyable stay. We appreciate your choosing our hotel and hope you will consider staying with us again in the future.Sincerely,Hotel Management
It was good
Business response:
We are happy that you stayed with us. please keep us in mind for future visits.
The lady that checked me in was awesome. Her alone will make me stay again.
Little things mattered Had to go to front desk to pick up kitchen amenities, plates, cups, drinking glasses, flatware and dish towels. There was no coffee maker or coffee/tea to make. Another trip down for shampoo. No trash service.
Business response:
Dear Guest, Thank you for taking the time to evaluate your stay at our Extended Stay America and for sharing your feedback. Our goal is to maintain the highest standards; therefore, we are sorry that this was not your experience. We appreciate you letting us know what you enjoyed and also how we can improve. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 4.4 star rating with 573 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.