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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We needed a room in a pinch to sleep for the night before getting back on the road, we were really glad to find vacancy here. The service was really great and the room met all of our needs, but it must have been a pets-friendly room because there was an odd smell.
Hotel smelled of marijuana and cigarettes. We had noisy rooms next to us and above us. No real breakfast or coffee at convenient times
Business response:
Dear Paula, Thank you for sharing your experience. We regret any inconvenience caused by noise disturbances and apologize for the odor issues you encountered. Providing a comfortable and pleasant environment for all our guests is important to us, and we appreciate your feedback, which helps us improve our services. We will address your concerns accordingly. We hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Management
Breakfast could be a little better and consistent
Business response:
Dear Kathleen H, Thank you for your feedback. We are glad you stayed with us at Extended Stay America and appreciate your suggestions about breakfast. We look forward to providing an even better experience on your next visit.Sincerely,Hotel Management
Our check-in was easy. The staff was very pleasant, helpful and courteous. I would stay here again.
NOTHING WAS UNIQUE. BREAKFAST WAS HORRIBLE (MUFFINS & COFFEE)
Business response:
Dear Steve, Thank you for your feedback. We appreciate your insights and apologize for any disappointment with our breakfast offerings. Your comments are valuable as we strive to improve our services. We aim to provide a comfortable experience for all guests and will take your feedback into consideration for future enhancements. We hope you will consider staying with us again for a more enjoyable experience.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.6 star rating with 1,935 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.