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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was great! The ladies in the front desk was super nice and very accommodating. The only complaint i have was whenever somebody was smoking, we could smell it coming from the exhaust fan in the bathroom. But all in all, its perfect when you have a dog. Highly recommended if you have dog.
Business response:
Dear Ceasar, Thank you for your kind words about our staff. We are delighted that you found them accommodating and that our hotel was perfect for your dog. However, we apologize for the issue with the smoke odor from the bathroom exhaust fan and appreciate you bringing it to our attention. We will address this with the appropriate team to ensure improvement. We appreciate your recommendation and hope to welcome you and your furry friend back soon.Sincerely,Hotel Management
The room smelled like cigarette smoke for the 5 days we were there. Otherwise, it was enough for what we needed.
Business response:
Dear Jenna, Thank you for being our guest and sharing your feedback. We apologize for the inconvenience caused by the odor in your room during your stay. Ensuring a comfortable environment for all our guests is a top priority, and we regret falling short in this instance. Your feedback is valuable to us, and we are taking steps to address the issue to prevent recurrence. We appreciate your understanding and are pleased to hear that otherwise, the accommodations met your needs. If your travels bring you back to the area, we w... read more
Nice little stay
Esta muy tranquila la área muy amables
Business response:
Dear Mario, Thank you for choosing us and sharing your experience at Extended Stay America. We strive to provide a peaceful environment and friendly service to our guests. We are glad you enjoyed your stay at our hotel. Your kind words are appreciated, and we hope to welcome you again in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,876 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.