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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I picked this room because they advertised 2 Queen beds. But they were not Queen beds but they were 2 Full size beds. Also they have limited toiletries, often commonly found in most hotels. Next time I have to make sure I bring my own toiletries. The location was a seemingly safe area.
Business response:
Dear Patricia,Thank you for sharing your experience. We're sorry to hear that the beds didn't meet your expectations. We'll ensure our team double-checks room descriptions for accuracy. Regarding the toiletries, we appreciate your feedback and will consider adding more options to enhance your stay. We're glad you felt safe in the area, and we hope to welcome you back for an even better experience. If there's anything specific you'd like for your next visit, please let us know in advance.Sincerely, Hotel Management
Great place for a weekend getaway! It’s safe. Quiet. Staff are very hospitable. I feel welcomed and look forward to my next stay at Extended Stay America!
Business response:
Dear David,Thank you for selecting Extended Stay America for your recent visit to Reno and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely,Hotel Management
Property was in good shape, all was pretty clean and it felt safe area
Nice they accommodated my 2 cats on short notice. Room was prrrfect. Price was great.
Business response:
Dear Carolyn, Thank you for your positive feedback! We are delighted Extended Stay America accommodated your cats on short notice. It's lovely that the room was perfect for you and that you found the price great. We appreciate your kind words and look forward to welcoming you and your pets back soon!Sincerely,Hotel Management
great deal
Business response:
Dear Sergio,We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, other in-room amenities and our friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them.We hope to see you again soon!Sincerely,Hotel Management
No gym or pool was a bummer but it was a good visit overall. Something’s can be updated as the outside looked very new but inside was outdated but liked we had a kitenette
Business response:
Dear Larraine, Thank you for your feedback. We appreciate your positive overall experience at our property and that you found the kitchenette convenient. We understand your disappointment regarding the lack of a gym or pool and acknowledge your feedback about updating our facilities. Your comments about the contrast between the exterior and interior are noted, and we are committed to continuously improving our guests' experience. Your input is valuable as we strive to enhance our amenities and facilities. We look forward to ... read more
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,837 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.