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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was in good shape, all was pretty clean and it felt safe area
Nice they accommodated my 2 cats on short notice. Room was prrrfect. Price was great.
Business response:
Dear Carolyn, Thank you for your positive feedback! We are delighted Extended Stay America accommodated your cats on short notice. It's lovely that the room was perfect for you and that you found the price great. We appreciate your kind words and look forward to welcoming you and your pets back soon!Sincerely,Hotel Management
great deal
Business response:
Dear Sergio,We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, other in-room amenities and our friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them.We hope to see you again soon!Sincerely,Hotel Management
No gym or pool was a bummer but it was a good visit overall. Something’s can be updated as the outside looked very new but inside was outdated but liked we had a kitenette
Business response:
Dear Larraine, Thank you for your feedback. We appreciate your positive overall experience at our property and that you found the kitchenette convenient. We understand your disappointment regarding the lack of a gym or pool and acknowledge your feedback about updating our facilities. Your comments about the contrast between the exterior and interior are noted, and we are committed to continuously improving our guests' experience. Your input is valuable as we strive to enhance our amenities and facilities. We look forward to ... read more
Price was good. Room was clean. Be aware, There is no real breakfast and No eating area. Just coffee and cereal bars, oatmeal packs and hot water in the small lobby. The room have mini kitchens but you have to ask for plates, glasses, utensils. Lots of food options walking distance.1st floor is guests with pets. There will always be people near the front door smoking and dog tending.
Business response:
Dear Robert, Thank you for your valuable feedback about your recent stay at Extended Stay America. We appreciate your positive comments on our competitive pricing and clean rooms. We apologize for any inconvenience regarding our breakfast offerings and dining facilities. Your observations about our pet-friendly policies are noted, and we're continuously working to enhance our guest experience. We hope you enjoyed the nearby dining options and look forward to welcoming you back for an improved stay in the future.Sincerely, Ho... read more
We needed a room in a pinch to sleep for the night before getting back on the road, we were really glad to find vacancy here. The service was really great and the room met all of our needs, but it must have been a pets-friendly room because there was an odd smell.
Hotel smelled of marijuana and cigarettes. We had noisy rooms next to us and above us. No real breakfast or coffee at convenient times
Business response:
Dear Paula, Thank you for sharing your experience. We regret any inconvenience caused by noise disturbances and apologize for the odor issues you encountered. Providing a comfortable and pleasant environment for all our guests is important to us, and we appreciate your feedback, which helps us improve our services. We will address your concerns accordingly. We hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,848 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.