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Extended Stay America - Richmond - W. Broad Street - Glenside - South

3.4
  • Hotels
  • Richmond, VA

About this business

HospitalityHotels

Location details

6811 Paragon Pl., Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,843 reviews
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Michael 
9 years ago

Mike's review All in all was good. It was being renovated so thee were workers outside in the morning but they were no real problem. when I made a request of one of the workers he was pleasant and cooperative. I appreciate the rate I was given. I don't know if its appropriate to thank hotle for this. whatever case it was pretty good. There is not much of a breakfast or much of a lobby area but the room had a full size refrig and stove so it would be easy to make your own food prep. If your looking for elaborate lobby area an... read more

Business response:

Thank you for taking the time to share your experience. I am pleased to read you enjoyed your stay. Hearing how pleasant our staff was and the affordable rate, which helped lead to your satisfaction is good to know. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

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jeffrey 
9 years ago

Extended stays are usually alot better!!! was not very cool the A/C was weak, and there was only 1 chair for table should have been 2. Asked for a wake up call never got it and the alarm clock didn't work!! Thank god for cell phone and alarms on that. When we got there they set us up on the 3rd floor, brought all our stuff up and they were working on the front door scrapping it and repainting it, so had to bring everything back down and get a new room!! Was not too happy!!! 

Business response:

Thank you for sharing your experience. Please accept my apology on the condition of your stay. I'm very disappointed you encountered maintenance issues throughout your stay. Our maintenance engineer has been addressed on the situation so those issues you stated will be fixed. Thank you for bringing these issues to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

Anonymous's profile image
Anonymous 
9 years ago

I really enjoyed my stay the staff was polite and the room was wonderful 

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Dominique 
10 years ago
STEVEN's profile image
STEVEN 
10 years ago
Donna B.'s profile image
Donna B. 
10 years ago
William's profile image
William 
10 years ago

OK place - needs help The location was good - lots of places to eat and go to right around here. The hotel itself definitely needs some help. Everything is pretty run down, and nothing is upgraded. I was here by myself for the race weekend over at RIR - wouldn't be staying here if my wife and child were along. Got locked out of my room, and the desk person had to use her key-card to get in - the only one that worked. Room smelled weird - smoke/must. Had to keep the A/C running the whole time and because you could hear EVERYT... read more

Business response:

Thank you for taking the time to write a review of your stay. Please accept our apologies that our hotel’s appearance was not to your expectations. In response to your feedback, we are pleased to let you know that our hotel will be undergoing a full renovation later this year to ensure our property meets our company’s high standards. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time... read more

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Anonymous 
10 years ago

good prize when compared with the quality ,clean, quite,nice stuff 

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KC Jones 
10 years ago

Nice for the price Needed a place to stay with easy access to Richmond Airport (RIC) in the morning. The price for this one was very reasonable and I truly expected worst conditions based on some of the reviews. To my delight the room was cozy, the bed acceptable, and a flat screen TV with a limited, but useful selection of channels that included 2 Showtime channels. Got to watch Dice, first episode! I didn't really check out the amenities online so I was surprised to find and a full sized fridge and a 2 burner stove top. Bu... read more

Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South

How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?

Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 3.4 star rating with 1,843 reviews. 

When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?

Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.