Extended Stay America - Richmond - W. Broad Street - Glenside - South

Mohamadreza 

on Expedia

11 months ago

I believe that they literally do not clean up once a customer checks out. My room was awfully dirty and I had to clean up the bathroom and tables by myself. Also, the bed sheets were yellowish and too old. There is a big chance that people get infected or sick in this hotel. 

anton 

on Expedia

a year ago

Dirty, old carper with stains, room smels so bad, everything looks so old and need renovation, bathroom has stains. If you need plates or glasses you need to order everything in office.Says hotel has free breakfast but they have only tea, coffee and cheap grits. Every hotel usually has free tea, coffee daily, its not a breakfast. Nonsmoking property but people smoke everywhere. Do not worth the price. Donot recommend to anyone. Not my first time in Extendend Stay but this one was gross 

Jesus 

on Expedia

a year ago

I guess you get what you pay for 

Samantha 

on Expedia

a year ago

The place was disgusting inside and out. The man at the front desk was nice, fortunately, but the room smelled as soon as the door opened, the floors were sticky, cigarette butts everywhere. We asked to be refunded and left immediately. 

Anonymous 

on Expedia

a year ago

Never Again! Disgusting and smelled! We got to our room and it smelled so strong of marijuana as soon as we opened the door. I called the front desk to ask for another room and I was told we couldn’t move because they were full. Then told they would bring up spray in 10-15 minutes. Twenty five minutes past and no one came. We had dinner reservations so I went to the front desk. I was handed a little can of spray with enough spray for one squirt. The chair in the room had something all over the seat so we couldn’t sit on it. ... read more

Anonymous 

on Expedia

a year ago

The room smells terrible. And the rugs looks dirty. The corridor outside the elevator wasn’t clean. I’m sorry but I couldn’t stay the two nights I have been reserved.