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Extended Stay America - Rochester - North
- Hotels
- Rochester, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2814 43rd St. NW, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfy bed, the staff was pleasant.
Business response:
Thank you for choosing Extended Stay America. It's so nice to know you enjoyed our cozy beds and you were impressed with the exceptional service from our staff. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Good value and good location! Hotel is clean and staff is friendly. The beds are older and super cheap so not very comfortable. But otherwise a good location for a great price.
Business response:
Thanks for the 4-star review of Extended Stay America. We are delighted to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. However, we are sorry for the discomfort you experienced with the bedding. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Room came with a kitchen, but there was not a single item in the kitchen not even a glass. You had to fill out a form to request items you wanted. Staff at front desk was always busy so couldn't get anything. Blanket on the bed was so old, crusty and thin. Asked for another one and got a larger one with same qualities. Website said complimentary breakfast, but it was prepackaged muffins, granola bars, and oatmeal pkts. Not even a place to sit and eat or prepare the oatmeal as it was on a tiny cart with other items.
Business response:
Heidi, thanks for choosing us. We are glad you had a pleasant stay with us. However, we are sorry for not being to provide you with the in-room amenities timely and that you weren’t happy with the quality of the blanket. Also, we are sorry for being able to deliver you with an exceptional breakfast experience. Your concern for the breakfast will help us improve our future choices. It was a pleasure having you, and we hope to deliver you with an exceptional time on your next visit. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The floor in the bathroom was dirty and the outside of the fridge was really dirty. Sight said continental breakfast and all they had was little muffins, granola bars and coffee and hot chocolate. That’s not continental breakfast to me. I would not recommend this hotel to anyone I know.
Business response:
Karen, thank you for choosing our hotel. We are sorry for the cleanliness issue you encountered and that you were unhappy with our breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast offerings. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. We hope we will have the pleasure of welcoming you back to our hotel in the near future to provide you with an even better stay. Sincerely, Hotel Management
First experience with this chain. Had a great experience and would stay here again.
Business response:
Beth, we appreciate the fantastic review of your stay at Extended Stay America. We are delighted our service and hospitality convinced you to only choose us when you visit this beautiful city. We look forward to welcoming you back! Sincerely, Hotel Management
It was adequate for our stay. I thought it was a bit unusual they do not have an ice machine on the property.
Business response:
We value you as our guest, and we appreciate you taking time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thank you again for being our guest and for your feedback. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - North
How is Extended Stay America - Rochester - North rated?
Extended Stay America - Rochester - North has a 4.2 star rating with 841 reviews.
When is Extended Stay America - Rochester - North open?
Extended Stay America - Rochester - North is open now. It will close tomorrow at 12:00 a.m.