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Extended Stay America - Rochester - North
- Hotels
- Rochester, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2814 43rd St. NW, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is always clean when I stay there and quiet. It is conveniently located by restaurants and coffee shop.
Business response:
David, thank you for making Extended Stay America your home away from home. We are glad to know you were impressed with our well-kept property and that our location worked well for your needs. Thanks again, and we look forward to your next visit with us! Sincerely, Hotel Management
no roomssleep When we arrived, we were told there were no rooms. I told the desk attendant I had a reservation. She sternly told me "we don't have any rooms!" I then asked to please check my name. Then she did. She said " oh I guess we do have 1 room left. We were coming from a wedding reception so I was not looking forward to find another hotel. I wasn't very happy.
Business response:
Darlene, thank you for being our guest at Extended Stay America. We are sorry for the reservation issues you encountered on arrival but are glad to know it was resolved to your satisfaction. We appreciate your business and hope to host you back in the future so that we can provide you with an even better experience. Sincerely, Hotel Management
Wonderful Service Service was amazing. Manager and staff were very friendly.I enjoy staying at the Extended Stay Rochester North. I will return next year.
Business response:
Janice, thank you for your excellent review of Extended Stay America. We’re glad to know you loved the service you received from our staff and that you enjoyed your time with us. On behalf of everyone here, we invite you to stay with us again the next time you visit Rochester. Sincerely, Hotel Management
Room smelled musty,small TV,
Business response:
Thank you for evaluating your stay. We are sorry for the odor issue you experienced in your room and regret the inconvenience it caused. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent with their work. Thanks again, and we hope to host you back in the future so that we can make it up to you. Sincerely, Hotel Management
The gentleman that checked is in was Very welcoming! That made the start of our stay very pleasant! ! I wish I could thank him again! Anyway, the room seemed clean until the next morning packing up! I check everywhere . Under the bed was an opened candybar multi-pack & the kitchen garbage had garbage in it (not from us) Ewww! Anyway, that just makes me think where else have the corners been cut on cleanliness! Although, on first inspection , the bathroom looked very clean!
Business response:
Teresa, thank you for staying at Extended Stay America. We are glad to know you were impressed with the warm welcome you received from our associates upon arrival and that you had a pleasant stay with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Not good breakfast - only individual wrapped muffins - no ice machine - room smelled like smoke but maybe we just got the unlucky room - staff was very nice
Business response:
Thank you for being our guest. We are pleased to know you were impressed by our associates, but we are sorry you were unhappy with our grab-and-go breakfast offerings. Your feedback has been shared with our brand leaders to determine new breakfast choices. Also, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thanks again, and we hope to host you back in the future so that we can make your next vis... read more
Very accommodating, no breakfast offered though. The "breakfast included" advertisement is very misleading.
Business response:
Bennett, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
No water glasses in the bathroom, The so-called free breakfast consisted of coffee, packaged muffin, and granola bars in the lobby after 6am.
Business response:
thanks for being our guest. We apologize as we didn’t explain our hotel policy to you on arrival and are sorry for our breakfast offerings weren't to your satisfaction. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - North
How is Extended Stay America - Rochester - North rated?
Extended Stay America - Rochester - North has a 4.2 star rating with 841 reviews.
When is Extended Stay America - Rochester - North open?
Extended Stay America - Rochester - North is open now. It will close tomorrow at 12:00 a.m.