Extended Stay America - Rockford - I-90

Business response:

Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We are happy to see your stay was pleasant in every way, but we're sorry for the inconvenience you mentioned. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for your five-star rating. We are delighted to know you enjoyed your well-appointed accommodations and had a great stay. We value your feedback and have taken a note of it. We look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management 

Business response:

Jesse, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Dan, thank you for reviewing your stay with us at Extended Stay America. We're so happy to know our location close to the highway was ideal for you and that you found us to be at a fair price. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our front desk associates, but we regret you were unhappy with our grab-and-go breakfast. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

Julie, thank you for choosing Extended Stay America and for the fantastic rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your rating. We are glad your overall visit was a pleasant one. We hope you will give us another chance to exceed your expectations on a future date. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America for your visit. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management