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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was OK. It was a clean place, bed was not comfortable, tissue and toilet paper was cheap but for the price it was ok
Business response:
Thank you for your comments. We are glad to read you had an overall pleasant visit and liked the value we offer. However, we are sorry you found the sofa bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The rooms are clean and spacious, and the staff always goes above and beyond to make each stay a great experience. I typically visit Rockford 1-2 times a month for work and this is the only place I will stay.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed your well-kept, spacious suite and were impressed with our courteous associates. On behalf of everyone here, we look forward to your return visit. Sincerely, Hotel Management
Cheapest in area I was VERY surprised at the condition of the property for the price. I selected the cheapest hotel for a last minute visit. Although, they didn't have breakfast included, the hotel was in excellent condition! My only gripe was that the sheets were SO rough!!
Business response:
Christopher, thanks for choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
it was ok, but not we were not overly impressed. We had to call front desk because there were no kitchen utensils, plates , etc. in the room. They did however bring what we thought should have already been in the room with a very quick response. Also, little things like no laundry bags in closet for dirty clothes as other hotels and motels do. Probably a housekeeping oversight.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the issues you had. Please know to ensure the cleanliness of kitchenware they are kept at the front desk and are delivered to your suite upon request. Also, kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Georges, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Shawn, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
The room we got had a kitchenette which had to ask for dishes if we needed them. We went to ask for ice and they told us they didn't have an ice machine that you had to make your own ice. We were only staying one night was enough time to make ice.
Business response:
Thank you for being our guest. Our hotel is designed for guests, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 4.2 star rating with 1,282 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.