Extended Stay America - Rockford - I-90

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed your time with us and loved every aspect of our hotel. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're delighted to know you loved your well-appointed room and that you had a pleasant time with us. However, we're sorry for the maintenance issue you encountered while you were here. We have discussed your feedback with the concerned team, and we're working with them to fix the problem immediately.We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. ​​​​​​​Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed your time with us and loved every aspect of our hotel. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management 

Business response:

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. ​ Sincerely, Hotel Management 

Business response:

Brittney, thank you for taking thetime to review your stay at Extended Stay America. We're glad to know you liked your well-maintained room and that you were impressed with the service provided by our wonderful staff.We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. ​Sincerely, Hotel Management 

Business response:

Stepheny, thank you for the review of Extended Stay America. We are glad you had a great stay in our well-kept suite and that you liked our location. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management