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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't Stay Here If you can pick another hotel, I suggest you do. The room I stayed in looked clean, but the curtains had what looked like phlegm on them and there was hair all over the place. I could hear everything. A train woke me up both days I stayed and my neighbors were loud. Make sure to lock your car up if you stay here because someone might rummage through it like mine. Because of that, i did not feel safe. However, the bed was comfortable and the service was great. Overall, I do not suggest this hotel.
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. However, we would need more information to address your specific concerns. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
These wasn’t any coffee cups or utensils. We had to get them from the breakfast room. Did not make much sense.
Business response:
Claude, thank you for your review. We apologize for your disappointment with the in-suite amenities. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Only thing that needs to change is the shower head.
Business response:
Jose, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you had a pleasant experience. We have discussed your feedback with our maintenance team to fix the problem you mentioned. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thanks so much for the terrific rating regarding your visit to Extended Stay America. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management
Decent Stay, friendly staff. Ok for a place to stay for a night or two. Booked for 2 people but only had towels for one. Front desk tok care of us immediately.
Business response:
Thanks for sharing your comments online regarding your visit to Extended Stay America. It is a delight to know you had a pleasant stay and that our friendly service made for a great experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Dog friendly. Clean. Comfortable. Kitchen with full size fridge. If there is any negative I would say that the TV would be better mounted on wall and need more lical channels. Could use more pillows too. Other than that all good. My family and dog had a good stay.
Business response:
Thank you for your stay at Extended Stay America with your furry friend! We're glad to know you liked your well-appointed room and that overall you had a pleasant time with us. However, we're sorry for not meeting some of your expectations. We have taken a note of your feedback as it will help us to improve our facilities moving forward. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
clean no frills OK The place is clean. No frills, get what you pay for. Only bad thing was obnoxious drunk neighbors who woke us up. The front desk staff did shut them up
Business response:
Michael, thank you for being our guest. We are pleased to know you had an overall pleasant time, but we are sorry for the issues you had due to the neighboring guest. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,576 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.