This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Like I said 1st floor there is water leaking and the parking need to be paid. Is not even Las Vegas maybe next time add resort fee as well haha
Business response:
Dear Michael, We appreciate you taking the time to share your experience. We sincerely apologize for the inconvenience caused by the water leakage during your stay and understand how frustrating that must have been. Regarding parking, we recognize that clarity on fees is important, and your feedback will help us improve communication for future guests. Despite these challenges, we are glad you were able to enjoy your stay overall. Your comments are valuable, and we hope you will consider visiting us again, giving us the oppo... read more
N/A
Business response:
Dear Joy, Thank you for your outstanding feedback. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America. Sincerely, Hotel Management
I saw no issues with parking area. Kitchen area not set up at all. They said to ask for what I needed and they would provide it. I asked for a coffee maker. They said they were all out of coffee makers. Oh, well. Like I said. Good for sleeping.
Business response:
Dear Michael, Thank you for taking the time to share your experience. We are pleased to know your stay was restful and that you found the accommodations suitable for a comfortable night’s sleep. We regret that certain amenities were unavailable during your visit and appreciate your understanding. Your feedback is invaluable in helping us improve our guest offerings. We look forward to welcoming you again and providing an even more seamless and enjoyable stay in the future. Sincerely, HotelManagement
Cheryl and Tina were friendly and helpful. Unfortunately we could not make calls or receive calls from our cell phones. Text was iffy. There may have been some cellular outages in the area.
the Extended Stay America Suites - Sacramento - Elk Grove, especially for individuals who are transitioning out of homelessness. The setting here truly feels like a home environment, which makes the transition to permanent housing much easier. The rooms with fully equipped kitchens and the general atmosphere provide a stable, supportive base. It's clean, comfortable, and has been a perfect place for me during this important time." *
Business response:
Dear Richard, We’re so glad to hear that Extended Stay America has provided you with a supportive and comfortable environment during such an important time. Creating a welcoming space that feels like home is at the heart of what we strive for. Your kind words truly mean a lot, and we’re grateful to have been part of your journey. Thank you for sharing your experience, and we wish you continued success as you move forward. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, H... read more
Convenient and accomodating.
It was great
Business response:
Dear Melissa, Thank you for sharing your experience at Extended Stay America. Our team works hard to provide a comfortable and welcoming environment, and it’s always rewarding to hear that our efforts made a difference in your stay. We truly appreciate your kind words and look forward to welcoming you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.2 star rating with 2,475 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.