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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean. Breakfast is muffins and coffee.
By Scanning my License, by the clerk it showed someone else's name with same Lic number.
Business response:
Dear SHAM, Thank you for staying at our hotel. We are happy your overall experience was pleasant, but we apologize if we did not meet all of your expectations. We appreciate you taking the time to share your concerns, and we hope to accommodate you again in the future.Sincerely,Hotel Management
Basic Not very clean (see photos of floor) and extremely basic. Not to par with other Extended Stay Americas that I have stay at. No coffee in room and breakfast is a granola bar or a muffin.
Business response:
Dear Laura, Thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. Please allow us to follow up with our housekeeping team to ensure these are addressed adequately. Also, we regret that our breakfast choices did not meet your expectations. Your comments are passed to our brand leaders, so they know the guest's li... read more
A bit shabby Could use fresh coat of paint and update
Business response:
Dear Donna, Thank you for providing us with feedback on your experience. We appreciate your suggestions for improvement and apologize for any inconvenience caused. Please be assured that we take your concerns seriously and will address them with the appropriate parties. Thank you for bringing this to our attention as we strive to provide the best possible service for our valued guests. We are grateful for your patience and hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Great Stay I'm not so anxious to stay at any extended stay hotel. I had to reserve a room on a last minute basis. I visited a friend at one before and it was dirty, so I expected all such hotels to be the same since they are designed for guests to stay for long periods of time. And the fact that some allow guests to keep their pets during their stay. This particular location was very clean and I had a great stay.
Business response:
Dear Nina, We thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel so comfortable and completely spotless. Hosting you again when you return to the city would be an honor. Have a wonderful day, and travel safely.Sincerely,Hotel Management
Clean, keys worked first time. Staff friendly. Felt safe. I'd stay again.
Business response:
Dear William and Margo, Thank you for being our guest and sharing your feedback at Extended Stay America. Each department plays a part and works hard to ensure every guest has a fantastic experience while away from home. We are glad you like our hotel clean and safe and the friendly staff. It's always lovely to hear their effort being recognized; we will enjoy sharing this with everyone. We appreciate you as a valued guest and hope you will stay with us again on your next travel to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,408 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.