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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was cool.
Business response:
Dear CANDIPAINTED, Thank you for choosing our hotel for your visit. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
This was a good location that is easily accessible.
We understand that they don’t clean every 2 weeks but they said we can ask for new towels. Came back from a wedding at 10:30 to ask for some and the front desk guy told us the cut off time to exchange for new towels was at 10 om which was a lie. On the key holder it even says we can ask for at anytime. No one told us such thing when we checked in. Get your facts straight. We had to come down again to ask since my baby need new towels. Very inconvenient! Don’t take trash out for us either. We asked and they told us to go to t... read more
Business response:
Dear Nin, We appreciate your feedback and apologize for any inconvenience you experienced. Our goal is to provide excellent service to all guests, and we apologize for the miscommunication regarding towel exchanges. We'll address this with our team to ensure consistent and accurate information is provided in the future. If you have any further concerns or requests during your stay, please don't hesitate to reach out to our front desk, as we're here to assist you. We hope the rest of your visit is enjoyable, and we appreciate... read more
Check in staff was poor
Business response:
Dear Lawrence, Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for any issues you encountered at our front desk. We want every guest to know how much we appreciate their patronage; therefore, we regret this was not your experience. We have shared your feedback appropriately to ensure this is adequately addressed. Thank you for bringing this to our attention and for your patience. We do hope for another opportunity to show you the hospitality you deserve.Sincerely,Hote... read more
I didn’t find any restaurants nearby but there were some a short drive away.
very quiet and pleasant
Business response:
Dear Linh, We would like to thank you for choosing to stay with us at Extended Stay America and for taking the time to provide us with your feedback. We are thrilled to read that you found your suite comfortable and were satisfied with our staff's exceptional service. We take pride in our commitment to providing high levels of service, so it is enriching to hear that our team's efforts have been appreciated. We will make sure to share your compliments with them to encourage them to continue their excellent work. Once again, ... read more
Convenient to family event we attended, but pretty basic services. Expected more.
Business response:
Dear Guest, Thank you for reviewing our hotel. We are pleased to know your overall stay was satisfactory and that you liked our location. We also appreciate knowing where we have room for improvement. Please accept our apologies for the inconvenience you had regarding our services. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Limpio, mi cuarto súper amplio, parecía que renté un departamento tiene todo lo necesario. Camas muy confortables y a buen precio $
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,408 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.