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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Due to the weather being windy and heavy rain. We had a blackout. Everything else was fine.
The room was fairly quiet. My bed was sleepable, but not particularly comfortable. There were no carpets, and my socks got pretty dirty walking around the room. I was disappointed that there was no hair dryer in the room. I really liked having a full refrigerator and freezer.
Business response:
Dear Freda, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will review the instances you mentioned, as we are committed to offering exceptional service for our guests. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable; we are always here to help.Sincerely,Hotel Management
Front office staff was rude.
Business response:
Dear Taline, thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for the lack of attentiveness you encountered at our front desk. We have shared your feedback appropriately to ensure this is addressed properly. Thank you for bringing this to our attention and for your patience. We do hope for another opportunity to show you the hospitality you deserve.Sincerely,Hotel Management
Great
Business response:
Dear Charles, thank you for choosing Extended Stay America. We are pleased to read how much you enjoyed your stay. Everything we do is aimed at making our guests feel right at home. It was a pleasure having you as our guest, and we hope to see you again on your next visit to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,408 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.