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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too noisy and couldn't sleep. Constant banging and I think I heard a vacuum going at 2am. Walls too thin, I could hear the couple in the next room talking.
Business response:
Thank you for posting a review of your visit. We are sorry you were disturbed at night by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Kindness first. The young lady at the front desk, didn't greet me nor smiled. She simply asked my name, took my payment and handed me a key to the room. Other than that, the stay was nice but the room in my opinion is overpriced.
Wonderful Stay The professional and friendly have always greeted with a warm smile and swift check in. The place was quiet for me and I slept great.
Business response:
Michael, thank you for the excellent review of Extended Stay America. We're happy to know the service you received from our wonderful associates was beyond your expectations and that you had a relaxing time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
This hotel is in need of major renovations , furniture was all scraped up, bathroom door wouldn’t close . If you wanted any amenities you had to go to the front desk to get them, there was t even a glass in the bathroom! I would have had nicer accommodations at Motel 6 .
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you'll make plans to stay with us again! Sincerely, Hotel Management
COZY STAY ON A LIGHT BUDGET affordable. easy access. clean & cozy. good location. front office check in staff (gabe) was not the most friendly, welcoming or processional..could not understand half of what he was saying. However, he did respond very quickly to help me get into my room when my key did not work. could stand some upgrades ...in room refrig was unsightly due to dents & dings. very light blanket. could have provided warmer bedding. pillows were great. overall good choice to stay on a budget. Would book again.
Business response:
Joline, it was a pleasure to have you as our guest Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Your feedback will be shared with our housekeeping team. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,408 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.