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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator was not working but the downstairs room was comfortable and overall was happy our stay. Easy access to I-5 and plenty of conveniences gas/restaurants close to the hotel.
Business response:
Donna, thank you for your review. We are glad you had an overall great stay, liked your comfortable suite, and our location was perfect for your needs. However, we are sorry for the issues you encountered with the elevator. Your feedback will be shared with our maintenance team for review and action. We appreciate you being our guest and hope to see you again soon on your next trip this way. Sincerely, Hotel Management
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Hospitality excellent
Business response:
Jesus, thank you for selecting Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we look forward to seeing you in the future as well. Sincerely, Hotel Management
Staff was pleasant enough, and the coffee was always hot. Our room needed help though...picture missing on the wall, 2 lights not working (one was missing a switch), kitchen drain was very slow (almost clogged). I mentioned it to the manager when we were checking out and her response was "oh, yeah, I knew about some of those things".
Business response:
Thank you for sharing the specifics of your stay with us. We are pleased to know you liked our associates and that overall you had a pleasant visit. However, we are sorry for the maintenance and service issues you encountered. We have shared your feedback with the appropriate team so that we can improve our future guest's experience. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you again whenever your travels bring you to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,510 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.