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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful Stay The professional and friendly have always greeted with a warm smile and swift check in. The place was quiet for me and I slept great.
Business response:
Michael, thank you for the excellent review of Extended Stay America. We're happy to know the service you received from our wonderful associates was beyond your expectations and that you had a relaxing time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
This hotel is in need of major renovations , furniture was all scraped up, bathroom door wouldn’t close . If you wanted any amenities you had to go to the front desk to get them, there was t even a glass in the bathroom! I would have had nicer accommodations at Motel 6 .
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you'll make plans to stay with us again! Sincerely, Hotel Management
COZY STAY ON A LIGHT BUDGET affordable. easy access. clean & cozy. good location. front office check in staff (gabe) was not the most friendly, welcoming or processional..could not understand half of what he was saying. However, he did respond very quickly to help me get into my room when my key did not work. could stand some upgrades ...in room refrig was unsightly due to dents & dings. very light blanket. could have provided warmer bedding. pillows were great. overall good choice to stay on a budget. Would book again.
Business response:
Joline, it was a pleasure to have you as our guest Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Your feedback will be shared with our housekeeping team. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not impressed
Business response:
Sean, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry that we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The hotel needs maintenance. The elevator was missing buttons. Our bathroom outlet did not work. The hallway carpets are dirty and not vacuumed, smelt dirty.
Business response:
Silvia, we offer our sincere apologies for the inconvenience caused to you. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments to step up their game and work more diligently going forward. Please choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,464 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.